Workshop Manager (Engineering Workshop) Global Grade 12

Position Outputs

• Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain)

• Use the right procedures, such as succession planning, performance management, learning, and competency development, to advance your group and yourself.

• Staffing and safety of team and environment

• Achievement of team financial targets and Key Performance Indicators (KPI’s)

• Effective control of team expenses and Work-in-Progress

• Leading a team to provide efficient Earthmoving Equipment component salvage techniques to meet OEM repair requirements.

• Apply Warranty policies and procedures including warranty decisions and Service Warranty investigations.

• Effective relationship building with external and internal customers, hold regular meetings to resolve issues and queries.

• Ensure outputs of Service Audits are achieved.

• Reporting of team KPI’s and prospects. Improve efficiency as you expand your salvage business in line with commercial opportunities.

• Ensure effective self-management and performance ownership.

• Maintain and ensure high focus on safety, quality, and contamination control standards and procedures.

• Control the entire engineering workshop process.

• Update the business on all recent developments and changes that will be advantageous to the company.

• Maintain effective communication between the team and management.

• Proactively communicate with the principal to resolve problems and issues and to build relationships in the future.

• Open relationships conducive to collaborative problem solving.

• Adhoc Service Manager directives

• Apply Barloworld-Equipment leadership philosophy

Qualification, Experience and Competencies

• Grade 12/ Matric

• Qualified turner machinist /auto motive machinist and / or Applicable Engineering Degree

• Minimum 8 years Management experience with a team in running an engineering workshop.

• Good knowledge of engineering principles with focus on earthmoving equipment components.

• Further studies within this field will be an advantage.

• Prior experience in HVOF, ARC spray, CNC

• Sound business communication skills (Negotiation; Presentation, etc.)

• Ability to work independently, under pressure and meeting deadlines.

• Show initiative by thinking creatively.

• High level of computer literacy with focus on Microsoft and engineering programs.

• Financials for non-financial managers

• Exposure to business planning / budgeting processes.

• People management skills and experience