Workshop Manager

REQUIRED MINIMUM EDUCATION/TRAINING Grade 12 Qualified Mechanisation Technician REQUIRED MINIMUM WORK EXPERIENCE 5 years experience as a qualified mechanisation Technician Proven prior managerial or supervisory experience leading a workshop team Strong technical knowledge and hands-on experience working specifically on John Deer agricultural machinery KEY PERFORMANCE AREAS Supervise all workshop activities including scheduling and controlling work processing Identify, investigate and resolve all workshop related problems Maintain a safe work environment and ensure compliance with health and safety regulations Ensure protective equipment is used as prescribed Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time Handle all warranty claims and ensure credits are received Oversee scheduling and control working hours and ensure that the status of job cards is updated Ensure control of tools and workshop equipment Report on activities as required by management Enforce and monitor budget control Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations TECHNICAL KNOWLEDGE/ COMPETENCIES Good Customer Services Lead the workshop team Understanding of agriculture, agricultural technology and farmers Valid driver's licence BEHAVIOURAL COMPETENCIES Business and customer orientation Analytical Safety cautious Problem analysis Focus on quality Accountability Ability to work individually as well as in a team Good customer service and interpersonal behaviour Closing Date: 13 September 2026 Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of this position will be aligned with AFGRI's Employment Equity Policy. Applicants are informed that in order to be considered for any application for employment, we will have to process their personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner. In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/ which HR Processing Notice, we request that you kindly download and read.