Work Management Platform Lead
Ovations Technologies · Cape Town, Western Cape
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Start free — we apply for you →- We are hiring a Work Management Platform Lead to serve as the enterprise technical authority for our work management ecosystem. This hands-on role is responsible for driving platform strategy, architecture, governance, integrations, and continuous improvement across tools like Jira and Target process.
- Note: This is a hands-on technical architecture and engineering leadership role, not a Scrum Master, Agile Coach, or people management position.
Key Responsibilities
- Platform Ownership & Strategy: Define roadmaps, operating principles, security standards, and governance frameworks for enterprise work management tools.
- Information Architecture: Design enterprise taxonomies, hierarchies, custom workflows, and traceability models mapped to business operating models.
- Integrations & Automation: Build and govern API/webhook integrations across DevOps, ITSM, reporting, and compliance tools to reduce manual overhead.
- Reporting & Telemetry: Build end-to-end delivery visibility, flow metrics lead/cycle time, throughput, and executive dashboards aligned to strategic goals.
- Technical Leadership: Guide platform administrators, lead release cycles, establish configuration standards, and consult across cross-functional teams.
Minimum Requirements
Experience & Technical Skills
- 7+ years configuring and architecting enterprise work management systems Jira Cloud/Data Centre, IBM Target process, or equivalent.
- Integration Expertise: Proven experience with REST APIs, webhooks, data synchronization, and automated workflow design.
- Data & Architecture Design: Strong experience with security models, complex hierarchy design, data modelling, and reporting frameworks.
- Large Enterprise Background: Demonstrated history of driving platform governance and integrations across complex enterprise environments.
Practical Knowledge
- Strong alignment with Agile, Scrum, Kanban, Lean, and SAFe frameworks.
- Understanding of portfolio management, delivery telemetry, and platform operating models.