Wine Lounge Hotess (Fixed Term Contract)

• Wine Lounge at an Estate close to Stellenbosch is looking for a Wine Lounge Hostess to join their team and be the first point of contact for guests and provide excellent customer service and a pleasant dining experience.

• Please note this is a fixed term contract.

Duties

• Welcome guests to the venue

• Escort guests to assigned dining or bar areas

• Manager reservations

• Provide menus and announce waiter/waitress name

• Greet guests upon their departure

• Coordinate with wait staff about available seating options

• Maintain hostess desk clean and tidy

• Cater to guests who require extra attention (e.g. children, elderly)

• Answer incoming calls and address guests' queries

• Assist with wait staff as needed

Requirements

• Grade 12, hospitality certificate will be a plus

• Preferably 1- 2 years previous hostess experience

• Understanding of restaurant etiquette

• Familiarity with health and safety regulations

• Experience in managing reservations

• Able to work in a team

• Demonstrable customer-service skills

• Excellent communication skills (via phone and in-person)

• Strong organizational skills with the ability to monitor the entire dining and bar area

• Availability to work within opening hours (e.g. evenings, public holidays, weekends)

• Good physical condition to walk and stand during an entire shift

• Comfortable in dealing with very distinguished clientele

• Able to handle high a pressure environment

• Must be well-presented

• Flexibility and Accountability

• Enthusiastic personality

Closing Date: 31 Oct 2026