Wholesale Operations Administrator (Montague Gardens, Cape Town)

Introduction

Purpose of the Role

Kindly note we are ideally looking for candidates residing in the Western Cape who are available to start urgently.

To provide efficient administrative support to the Wholesale, Sales and Finance functions by processing customer orders, preparing invoices, performing cashier duties, and ensuring accurate financial and operational records. The role contributes to excellent customer service and the smooth day-to-day operation of the wholesale store.

Duties & Responsibilities

Order Processing & Administration

• Capture and process customer orders accurately and within required timeframes.

• Prepare invoices, delivery notes and related documentation.

• Liaise with customers, Sales and Warehouse teams regarding orders and stock availability.

• Resolve routine customer and invoice queries.

Cashier & Customer Service

• Operate the point-of-sale (POS) system.

• Process cash, card and electronic payments accurately.

• Perform daily cash-ups and reconcile cash takings.

• Assist customers in a professional and friendly manner.

• Process returns and credit notes in accordance with company procedures.

Financial Administration

• Assist with accounts receivable and general financial administration.

• Perform reconciliations and maintain accurate financial records.

• Prepare supporting documentation for month-end processes.

• Maintain accurate filing and record keeping.

Operational Support

• Assist with stock counts and inventory administration.

• Support merchandising and general store administration where required.

• Work closely with the Warehouse, Sales and Finance teams to ensure efficient operations.

• Provide cover for other administrative functions during periods of leave or operational requirements.

General

• Comply with company policies, procedures and internal controls.

• Maintain confidentiality of company and customer information.

• Perform any other reasonable duties as assigned by Management.

Desired Experience & Qualification

• Grade 12 (Matric).

• Previous experience in administration, invoicing, cashiering or customer service (FMCG or wholesale environment advantageous).

• Willing to work on Saturdays and/or Sundays

• Computer literacy (Microsoft Office; experience with ERP/POS systems advantageous).

• Good numerical ability and attention to detail.

• Strong organisational and communication skills.

• Ability to work under pressure and meet deadlines.

• Honest, and customer-focused.

• Reliability is crucial.

Package & Remuneration

Market related