Waterpark ~ Cashier ~ Seasonal
Sun International · KwaZulu-Natal
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →Job Description
- Responsible to be the frontline customer service point for facilitating the flow and securing of cash from transactional exchanges with guests, satellite stations and other cash desk areas and to assist with count processes as required, in line with internal professional standards and gaming regulations.
Work conditions and special requirements
- Ability to work shifts that meet operational requirements
- Physically able to move operating equipment
- Have an open attitude to perform similar functions in alternative outlets due to operational requirements
Job scope and Responsibilities
Cashiering services
- Handle all billing transactions for waterpark access control services
- Reconcile payments to tickets sold in the system
- Provide guests with access bangles for the waterpark
- Reconcile float at the end of the day
- Substantiate and report on any float variances
- Secure and transport float as required
- Guest information and copies of transactional documentation is accurately recorded
- Supporting documents have been generated for auditing purposes where required
Customer Engagement
- Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times.
- Interact with guests and provide professional service standards and relevant solutions.
- Identifies customers and understand their preferences.
- Educate customers on business unit facilities, products and current promotions.
- Be able to pass on all product information including promotion information, functions, facilities, etc to guests.
- Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary.
Job Requirements
Education, experience and competencies required
- Grade 12 or equivalent national qualification
- Previous experience in a customer facing / cashiering role
- Experience in the gaming industry would be an advantage
- Problem Solving
- Collecting Information listening; asking questions
- Dealing with Customers
- Attention to detail
- Checking accuracy in the handling and recording of transactions
- Following Instructions
- Emotional resilience
- Honesty in the handling of cash
- Presentable
- English verbal communication skills
- Numerical skills calculations
- Cash / credit transaction knowledge
- Detect fraudulent currency
- FICA threshold and suspicious transaction reporting
- Cash desk equipment usage and maintenance
- Cashiering administration
- Count
- Basic computer skills