Warehouse Supervisor (Brackenfell)

Montego Pet Nutrition · Cape Town, Western Cape

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Description

  • If you believe that a well-run warehouse is a thing of quiet precision, that FEFO is a way of life rather than a suggestion, and that a stock count should balance to the batch, you may have just found your next move.

The Role or the engine room of Montego's distribution

  • Reporting to the Warehouse & Logistics Manager, you'll help keep the warehouse humming — supervising day-to-day operations, safeguarding our stock, and making sure every load leaves accurate, on time, and up to standard.
  • You'll lead a team, uphold our health, safety and food-safety standards, and bring a genuine appetite for continuous improvement to everything from receiving to returns.

What you'll be doing besides being brilliant

Warehouse Operations & Stock Management

  • Supervise warehousing processes in line with best practice and Standard Operating Procedures
  • Monitor operational KPIs and feed concerns back to the Warehouse & Logistics Manager
  • Keep OHS, hygiene, housekeeping, food-safety and merchandising standards firmly in place — and escalate any slips
  • Keep an eye on the condition of the building — floors, walls, pipes — and flag maintenance needs
  • Tighten receiving controls: spot-check deliveries, record shortages and overs, and investigate discrepancies
  • Enforce best-practice stock management — pick-and-scan together, FEFO rotation, no mixing of batch numbers, frequent counts
  • Manage out-of-stocks and overstocking, assist with cycle and full stock takes, and help minimise stock variances
  • Administer warehouse damages per SOP, and drive a culture of continuous improvement with the team

Distribution Administration

  • Provide input during planning reviews for on-time, cost-efficient delivery to customers
  • Ensure timely picking, staging and loading of stock according to Route Planning priorities
  • Investigate shortages, assign teams to trips, and rotate staff fairly
  • Handle distribution paperwork — work and loading sheets, delivery notes, invoices, proof of delivery
  • Check loads against the loading sheet and hand the driver the right documentation
  • Assist with fuel management and weighbridge administration where relevant
  • Debrief every load on return per SOP, and manage returns through the correct procedures

Fleet & Equipment Administration

  • Monitor the condition of material-handling equipment and refer defects to the Warehouse & Logistics Manager
  • Carry out daily and weekly vehicle inspections and complete the checklists with the driver
  • Assist with arranging fleet and equipment maintenance

People Management

  • Manage the attendance and performance of your direct reports, guiding, supporting and — when needed — taking appropriate disciplinary action
  • Grow your team through on-the-job training and honest feedback
  • Take part in selecting and appointing new team members
  • Run regular meetings, plan and approve leave, capture timecards and manage overtime
  • Live and demonstrate the Montego culture, day in and day out

Housekeeping, Health & Safety and Administration

  • Keep all relevant administration up to date and report on warehouse and distribution performance against KPIs
  • Uphold OHS and Food Safety FSSC 22000 standards, and keep personal hygiene standards high
  • Identify hazards and put corrective and preventative measures in place
  • Spot improvement opportunities and work with the Warehouse & Logistics Manager to make them happen

Requirements

What you'll need to bring

  • Grade 12 NQF Level 4; a Diploma in Supply Chain or Logistics NQF Level 6 is advantageous
  • 3–5 years' experience in warehousing and distribution, stock movement and stock control — ideally in FMCG
  • 2 years' people-management experience
  • A valid Code B driver's licence
  • A forklift licence and/or a Code C1 10 or EC 14 licence — advantageous

Skills that make things happen

  • Supervision and team leadership
  • Planning and organising
  • Problem-solving
  • Clear communication
  • Proficiency in MS Office

And the behaviours that make it stick

  • Attention to detail and strong follow-through
  • Reliable, and a genuine team player
  • Calm and capable under pressure
  • Grounded in SOPs, stock discipline and food-safety standards
  • Comfortable on an ERP system and across inbound and outbound procedures

The fine print

  • This is a hands-on operational role. The incumbent is required to work extended hours and overtime, and to take on additional tasks in line with operational requirements — sometimes at short notice and outside normal working hours.
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