Warehouse Receiving Manager

Introduction

We are looking for an experienced Warehouse Receiving Manager to take ownership of inbound warehouse operations and lead the teams responsible for Receiving, Credit & Returns, Administration and Housekeeping .

This is a hands-on management position suited to a warehouse professional who understands the importance of stock accuracy, process discipline and operational efficiency , and who is confident managing people, performance and day-to-day warehouse challenges.

The successful candidate will be comfortable working on the warehouse floor, driving standards and ensuring that stock is received, processed, stored and controlled accurately and efficiently.

Duties & Responsibilities

Warehouse & Receiving Operations

• Manage the daily operation of the Receiving and supporting warehouse functions.

• Oversee the receiving and off-loading of supplier trucks and containers.

• Ensure stock is accurately received and checked against supplier documentation.

• Verify that stock is received in good order and condition.

• Ensure all stock is correctly barcoded, labelled and processed before being released into the warehouse.

• Ensure receiving procedures and SOPs are consistently followed.

• Manage stock movements between departments, including stock transfers and production/build-up orders.

• Identify and resolve receiving and operational issues promptly.

Inventory & Stock Control

• Drive high levels of inventory accuracy and stock control.

• Manage and participate in regular cycle counts and stock takes.

• Monitor and investigate stock variances, shortages and missed picks.

• Ensure corrective actions are implemented and provide feedback to management.

• Maintain accurate warehouse records and documentation.

• Ensure bin locations and stock records remain accurate and up to date.

Credit, Returns & Administration

• Manage the Credit & Returns process, ensuring returned goods are correctly identified, documented and processed.

• Ensure accurate filing and control of PODs, credit notes, route sheets and other warehouse documentation.

• Follow up on outstanding documentation and ensure issues are resolved.

• Maintain strong administrative controls across the warehouse function.

Housekeeping & Warehouse Standards

• Maintain high standards of warehouse cleanliness, organisation and housekeeping.

• Ensure stock is safely stored and pick faces and bin locations are accurately maintained and replenished.

• Monitor stacking, storage and warehouse safety requirements.

• Manage forklift drivers and ensure equipment is correctly and safely utilised.

• Ensure the warehouse remains organised, efficient and compliant with company standards.

People Management

• Lead, coach, train and develop the warehouse team.

• Set clear KPIs, productivity targets and individual performance objectives.

• Monitor performance and address underperformance where required.

• Manage recruitment, onboarding, training, discipline and performance management.

• Conduct regular team meetings and maintain effective communication across the department.

• Build a culture of accountability, productivity and teamwork.

Safety, Cost Control & Continuous Improvement

• Ensure compliance with company policies, SOPs and Occupational Health and Safety requirements.

• Promote a strong safety culture and ensure employees are appropriately trained.

• Manage labour utilisation and control operating costs, including overtime.

• Monitor warehouse productivity and identify areas for improvement.

• Implement process improvements to increase productivity, accuracy and service levels.

• Take ownership of daily operational challenges and ensure they are resolved quickly and effectively.

Desired Experience & Qualification

Relevant tertiary qualification.

5+ years' experience in warehouse operations , with at least 2–3 years in a supervisory or management position .

Strong practical experience in receiving, inventory control and warehouse operations .

Experience working with an ERP or Warehouse Management System (WMS) .

Package & Remuneration

R30000 plus benefits