Warehouse Operations Manager

Duties & Responsibilities

About the Role

We are looking for an experienced Warehouse Operations Manager to take overall responsibility for the performance, efficiency, safety and continuous improvement of a busy warehouse operation. This is a hands-on leadership role requiring someone who can manage day-to-day warehouse activities while also developing strategies to improve productivity, capacity, systems, technology and cost efficiency. Key Responsibilities

• Oversee all warehouse operations, including receiving, storage, picking, packing and dispatch.
• Manage distribution activities, including 3PL operations.
• Lead, motivate and develop warehouse teams, supervisors and team leaders.
• Drive stock accuracy, inventory control and loss prevention.
• Establish and monitor warehouse KPIs, productivity and service levels.
• Identify operational bottlenecks and implement continuous improvement initiatives.
• Optimise warehouse space, layouts, workflows and resource utilisation.
• Manage warehouse budgets, costs and operational resources.
• Ensure effective use of ERP/WMS systems, SAP, scanners and warehouse technology.
• Ensure compliance with health, safety, security and operational standards.
• Manage equipment, facilities and maintenance requirements.
• Support warehouse projects, systems implementations, automation and future capacity planning.
• Provide regular operational performance and risk reporting to senior management.

Requirements

• Relevant qualification in Logistics, Supply Chain, Warehouse or Operations Management.
• 7+ years' experience in warehouse operations, preferably in a high-volume environment.
• Proven experience managing a large, multi-function warehouse.
• Strong people-management and leadership experience.
• Solid knowledge of inventory control, warehousing and distribution processes.
• Experience with ERP/WMS systems, SAP and warehouse technology .
• Strong understanding of warehouse KPIs, productivity and cost management.
• Proven track record of process improvement and operational efficiencies.
• Experience with capacity planning, warehouse layouts and resource optimisation.
• Strong Excel and data-analysis skills.
• Knowledge of health, safety, security and compliance requirements.
• Strong problem-solving, planning and stakeholder-management skills.
• Ability to work under pressure, make quick decisions and drive results.

If you are a hands-on, commercially minded warehouse leader with a strong focus on performance and continuous improvement, we would like to hear from you.

Desired Experience & Qualification

Warehouse, Operations, Manager