Warehouse & Logistic Manager

Position: Warehouse and Logistics Manager Reports To: Commercial Manager - Operations Area:Warehouse Number of Reportees: 1

Overall Responsibility: To provide efficient administrative and operational support to the warehouse and logistics functions. This role supports the daily coordination of order processing, invoicing, inventory updates, and logistics documentation, ensuring a smooth workflow that assists internal teams and external customers. The Operations Administrator reports directly to the Warehouse & Logistics Manager and plays a key role in executing the team's administrative processes.

1. Logistics

• Manage primary distribution orders from co-packers, including order tracking, delivery scheduling, transport bookings, purchase orders and invoices, product date requirements, and transport documentation. • Coordinate with warehouse and transport teams to ensure timely dispatch and collection of orders. • Manage customer orders to ensure deliveries are completed on time and in full (OTIF) . • Monitor and update order statuses, providing timely feedback to internal teams and customers. • Manage the full logistics network, including outsourced and company-managed transport, while ensuring competitive rates across all routes. • Engage with customers and distribution centres to improve order efficiency and identify opportunities to reduce cost-to-serve. • Manage relationships with key suppliers, logistics service providers and customer distribution centre contacts. • Coordinate the transportation of raw materials to contract packers and warehouses. • Ensure tracking information and relevant logistics updates are communicated to stakeholders. • Oversee the day-to-day management of the operational inbox and ensure queries and requests are addressed promptly. 2. Warehouse

• Manage the full function of the warehouses (own and outsourced SG) • Ensure sufficient stock to fulfil orders in the right warehouse while staying within the stock days target • Overall accountability for the CHEP account • Get warehouse stock counts from all regions, check invoices and reconcile stock balances. • Manage warehouse efficiency, process and ensure implimentation of safety protocols. • Setup and Implimentation of all warehouse and logistical SOP's. • Ensure damages/stock loss are minimised and protocols in place to mitigate 3. Invoicing and Administrative Support

• Prepare and process shipping and operational invoices.
• Assist Finance with billing accuracy and documentation submission.
• Maintain accurate records of deliveries, shipments, returns, PODs, and GRVs.
• Ensure movements are captured on ERP t

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