Warehouse Controller

Key Roles and responsibilities

• Ensure compliance to 5's Standard within and around Warehouse Operation and show results evolution
• Cascade all Global policies and ensure compliance to them
• Implement and design the management cycle e.g. Business Descriptions, SLA's, Process Maps, KPI Indicators and ensure compliance with all warehouse staff and show results evolution
• Develop and continuously validate SOP's through management routines by using tools and ensure understanding by all warehouse employees LnA,SCL OWD
• Team rooms managed and updated through routine meetings to solve problems and drive performance
• Develop and maintain MCRS routines and track adherence there off through MCL/SCL
• Use problem solving tools e.g. 5 WHY, Abnormality Reports, SIC, OPLs, RACI's, OWD's, PDCA's, etc. to develop action plans to show improvement on PI's and KPI's
• Cascade KPI's and PI's to individual warehouse employee level, standardize the KPI/PI achievements and monitor individual targets
• Insure adherence to best practice generation process and execute approved projects and show result evolution
• Make use of GOP's linked to warehouse KPI's and insure 75% score is achieved
• Utilize GAPA and PDCA for chronic abnormality's and execute actions derived from analysis

Inventory

• Ensure daily compliance of inventory counts
• Ensure compliance to inventory policy and use management tools to close gaps
• Insure compliance to Quality Policy and use management tools to close gaps
• Manage the process on how to destroy and write off obsolete product in compliance with legal/environmental requirements
• Identify the root cause of inventory count variances and put action plans in place through problem solving tools to improve the Inventory accuracy KPI
• Reduce Supply Chain Overheads through the utilization of problem-solving tools and management of stock age KPI's
• Track and trend operating variances within in the warehouse and utilize management tools to improve results

FG Warehouse Management

• Manage Finished Goods warehouse operations to ensure the safe, accurate, and efficient storage and movement of stock.
• Ensure stock counting activities cycle counts and stock takes are completed as per schedule and that inventory accuracy targets are achieved.
• Investigate inventory variances and implement corrective actions to prevent recurrence.
• Ensure compliance with all stacking standards, storage requirements, and warehouse housekeeping standards.
• Maintain adherence to quality standards and ensure products are stored, handled, and dispatched in line with company and regulatory requirements.
• Manage the interface between Packaging and Logistics functions to ensure seamless product flow and minimise operational disruptions.
• Ensure timely receipt, storage, replenishment, and dispatch of finished goods in accordance with production and customer requirements.
• Monitor inventory ageing, product rotation, and stock governance to minimise risk and product write-offs.
• Manage MBFU Market Beer Forecasting Unit performance and inventory balancing processes.
• Hold supplying sites accountable for stock availability, inventory accuracy, and service level commitments relating to finished goods supply.
• Resolve stock and supply-related issues with supplying sites to ensure continuity of customer service.
• Ensure compliance with all SAP inventory management processes and controls for finished goods.
• Participate in cross-functional reviews to optimise warehouse capacity utilisation and supply chain performance.
• Ensure all finished goods warehouse activities comply with Safety, Quality, Food Safety, Environmental, and VPO standards.

Key Deliverables

• Finished Goods inventory accuracy.
• Stock count and reconciliation compliance.
• Warehouse stacking and storage compliance.
• Quality and product integrity compliance.
• Effective Packaging-to-Logistics interface management.
• MBFU management and performance.
• Supplying site accountability and service level adherence.
• Warehouse safety, housekeeping, and operational excellence.

Raw Materials Management

• Manage Packaging Raw Materials and Brewing Raw Materials inventory to ensure uninterrupted production.
• Interpret and implement Packaging Production Plans to ensure timely raw material availability.
• Track supplier deliveries and ensure materials are received according to schedule.
• Receive goods and ensure all Goods Receipt Notes GRNs are processed and closed out timeously in SAP.
• Maintain stock accuracy through regular cycle counts, stock verification, and reconciliation activities.
• Ensure SAP inventory transactions are accurately processed and maintained.
• Maintain responsibility for SAP master data accuracy relating to raw materials and packaging materials.
• Monitor and ensure compliance with MRP Material Requirements Planning KPIs.
• Conduct material stock reconciliation audits and investigate discrepancies.
• Investigate, report, and implement corrective actions to minimize material losses, waste, and overspend.
• Manage promotional packaging material requirements and production runs.
• Support new material introductions, packaging trials, and innovation projects as required.
• Ensure compliance with all internal and external audit requirements.
• Assist with the implementation and sustainment of VPO Pillar initiatives and standards.
• Provide information and actively participate in situational and systemic problem-solving activities.
• Ensure compliance with Food Safety, Quality, and Hygiene standards.

Additional Operational Responsibilities

• Manage the site's FLT Forklift Truck fleet to ensure operational readiness, compliance, and maintenance.
• Manage service contractors and suppliers as required to support warehouse operations.
• Track and trend all operating variances within in the warehouse and utilize management tools to improve results

3PL Third-Party Logistics Management

• Manage third-party logistics providers to ensure service delivery meets operational requirements.
• Develop, monitor, and enforce Service Level Agreements SLAs with service providers.
• Conduct regular performance reviews against agreed KPIs and contractual obligations.
• Ensure appropriate labour and resource planning to support operational requirements.
• Monitor productivity, cost, and service performance of outsourced resources.
• Ensure all contractor personnel comply with site safety, quality, food safety, and environmental standards.
• Conduct regular safety audits and inspections of service provider operations.
• Escalate and resolve service delivery issues to minimise operational disruptions.
• Foster strong working relationships with service providers to drive continuous improvement and operational excellence.

People Management

• Lead, motivate, and develop the warehouse team to achieve operational objectives.
• Ensure SKAP objectives are implemented, tracked, and reviewed regularly.
• Manage employee performance through regular performance reviews, goal setting, and feedback.
• Ensure team members understand and achieve departmental KPIs and performance standards.
• Identify training needs and coordinate appropriate development interventions.
• Provide ongoing coaching, mentoring, and support to improve individual and team capability.
• Ensure effective workforce planning and resource allocation within the team.
• Promote employee engagement and a high-performance culture.
• Drive compliance with company policies, procedures, and behavioural standards.
• Support talent development and succession planning initiatives.
• Facilitate effective communication and teamwork across warehouse and supply chain functions.
• Ensure adherence to safety, quality, and housekeeping standards within the team.

Continuous Improvement & VPO

• Implement and sustain VPO Voyager Plant Optimisation principles and practices within the Warehouse function.
• Drive VPO Pillar implementation across Packaging Raw Materials,