Warehouse and Distribution Manager

Reporting to the Regional Manager Direct Subordinates:  Warehouse Supervisor, Warehouse Debriefing Clerk Job Purpose To ensure operational efficiencies and optimizsation levels are achieved in the warehouse and distribution environment whilst maintaining alignment with business operations. Key Performance Areas

Warehouse and Distribution Management (45%) Stock Management and Control (15%) Compliance (10%) Customer Service Management (10%) Staff Supervision (10%) Cost and Financial Control (10%)

Warehouse and Distribution Management

Contributes to creating and recommending strategic plans and reviews in order to achieve operational objectives. Ensure an efficient warehouse operation which is able to fulfil operational and customer demand. Plan, co-ordinate and monitor the receipt, packing, storage and dispatch of goods. Ensure efficient and effective planning/ packing of export goods. Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with automated system utilising help of the warehouse team. Ensure the relevance and accuracy of all documentation relating to goods out. Prepare the shipments and work schedules of warehouse employees. Ensure efficient and effective use of warehouse space to include layout and future capacity requirements. Ensure any hazardous materials are stored in accordance with requirements. Establish, monitor and maintain high standards of security in the warehouse by setting security procedures. Ensure effective management of the labelling machine. Continuously liaise with Value 4pl partner in terms of daily planning and deliveries

Stock Management and Control

Oversee all stock receipts onto the system. Investigate stock variances and recommend rectification plan

Compliance

Operates within controls and procedures in order to ensure the integrity of the company. Identifies and monitors risks within own department and area of responsibility. Assists in the maintenance of a risk register, report discrepancies or areas of concern to management. Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure. Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times. Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations

Customer Service Management

Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services. Represents the company in meetings with relevant stakeholders. Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company's core values. Reports to Management on internal stakeholder related matters

Staff Supervision

Ensures that all employees have signed performance agreements. Monitors and measures performance quarterly by conducting employee appraisals. In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary. Ensures ongoing training and development of employees. Addresses employee relations matters fairly and promptly

Cost and Financial Control

Contributes to the budget preparation process. Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources. Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and the company's financial guidelines, report deviations to direct Manager. Explores opportunities to control and reduce costs