Waitrons/ Barmen (Polokwane)
Sun International · Polokwane, Limpopo
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Start free — we apply for you →Key Performance Areas
- Prepare mise-en-place, place settings and any other required checks and preparations for service
- Set-up and break down for functions in line with event requirements and start times when required
- Identify issues with regards the outlet's floor appearance/ functioning of equipment and systems
- Check cleanliness of own section or station
- Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
- Use and store operating equipment in line with specifications and safety regulations • Participate in stock takes
- Resolve or report on any anomalies to the required standards
- Understand and conduct all tasks in line with Food & Beverage standard operating procedures
- Take guest orders accurately and timeously
- Place guest orders in the system
- Explain menu items
- Make recommendations with regards beverages and menu items
Requirements
Education
- Grade 12 preferred with relevant experience
Experience
- 2 years previous experience as a waiter
Skills and Knowledge
Behavioural
- Deep customer and market understanding
- Responsive to customer feedback
- Demonstrate end‑to‑end ownership for resolving customer problems
- Accountability
- Continuous improvement
- Transparency
- Collaborative and a team player
- Clear communicator
- Takes ownership
Technical
- Food & Beverage Product Knowledge
- Food Service
- Operating equipment use & care
- Beverage service
- Communications skill
- Upselling skills
- Basic Computer Literacy
- Cashiering Services