Utilities Analyst

Role Overview 
 We are seeking a technically strong and detail-oriented Utilities Analyst to support the Utilities Manager in overseeing utilities billing accuracy, consumption monitoring, recoveries, municipal query resolution, and leakage investigations across a multi-site property portfolio. This is a highly analytical role requiring a deep understanding of how utilities function from a technical, tariff, and calculation perspective. The successful candidate will conduct detailed reconciliations, investigate over- and under-recoveries, analyse municipal charges, and ensure recoveries align with metering data and tenant billing structures. The role requires strong Excel capability, numerical confidence, and the ability to interrogate data thoroughly. 



 Education & Experience 
 
 • Qualification in Finance, Accounting, Engineering, or related analytical field preferred.
 • 2–5 years’ experience in utilities analysis, billing reconciliation, or consumption cost recoveries.
 • Previous experience working in a Utility Department at a property company advantageous.
 



 Key Responsibilities 
 Utilities Reconciliations & Deep Dive Analysis 
 Perform detailed monthly reconciliations between: 
 
 • Council bills
 • Meter readings
 • TPS recoveries
 • Tenant billings
 • Identify and investigate over-recoveries and under-recoveries.
 
 Analyse charges by type: 
 
 • kWh
 • kVA / demand charges
 • Service fees
 • Network charges
 • Surcharges
 • Conduct site-level deep dives into major variances.
 • Prepare reconciliation working papers and variance summaries.
 • Highlight systemic issues affecting recovery performance.
 • Support corrective action planning to improve recovery ratios.
 



 Leakage Monitoring & Reporting 
 
 • Compile and update monthly leakage reports after billing runs.
 • Identify Top 10 high-risk sites requiring intervention.
 • Monitor trends in consumption vs billing vs recoveries.
 • Track historical performance to identify recurring problem areas.
 • Escalate significant anomalies to the Utilities Manager.
 



 Municipal Queries & Council Liaison 
 
 • Log and track all municipal billing queries per region.
 • Assist in investigating incorrect billing, tariff misapplications, and meter discrepancies.
 • Liaise with council representatives and council runners.
 • Support follow-ups on outstanding queries until resolution.
 • Verify and reconcile municipal credits once processed.
 • Maintain clear documentation of all queries and resolutions.
 



 Metering Oversight & Verification 
 
 • Review metering data for inconsistencies or irregularities.
 • Identify properties requiring check meters.
 • Reconcile council readings against billed consumption.
 • Flag faulty meters or abnormal readings.
 • Assist with verification of utilities billing disputes.
 • Maintain a master metering issue log.
 



 Vacancy & Consumption Monitoring 
 
 • Identify vacant units with active consumption.
 • Analyse vacancy-related recovery leakage.
 • Cross-check vacancy status across systems.
 • Flag potential recovery risks caused by incorrect vacancy classification.
 



 Data Management & Spreadsheet Reporting 
 
 • Maintain structured reconciliation spreadsheets.
 • Build and update Excel models for recovery tracking.
 • Prepare supporting schedules for management reporting.
 • Assist in automating recurring reconciliation processes where possible.
 • Ensure data integrity across all utilities trackers.
 



 Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.