UC Internal Sales| Pretoria| Permanent
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Start free — we apply for you →UC Internal Sales | Gauteng | Permanent
Bring your Unified Communications knowledge into a sales environment where technology, customer service and commercial coordination come together. This is an opportunity to join a specialist technology team and play a hands-on role in keeping the sales process moving from supplier through to customer delivery.
The UC Internal Sales professional will support the Sales Department with quotations, submissions, order tracking, customer queries, reporting and day-to-day administration. A solid understanding of Unified Communications is essential, with exposure to video conferencing, audio-visual solutions, networking and VoIP particularly relevant to the role.
Working closely with the UC Sales Director and wider sales team, the successful candidate will help ensure that orders are accurately processed, tracked and delivered, supply issues are identified and escalated, and customer feedback is communicated internally. The role requires someone who is organised, detail-oriented and comfortable working under pressure when priorities change.
Our client is a specialist technology business operating within the Unified Communications and ICT environment. The organisation supports customers with technology solutions and values responsive service, technical understanding and strong internal coordination.
What You'll Do
Provide internal sales support to the UC Sales Department
Apply practical knowledge of Unified Communications in day-to-day sales activities
Work with UC technologies including video conferencing, audio-visual solutions, networking and VoIP
Prepare and upload required files and documentation on a daily basis
Prepare customer quotations and sales submissions with the required supporting documentation
Track customer orders through internal systems from order placement through to delivery
Assist with general customer and sales queries
Support the wider Sales Department during periods of high workload or staff shortages
Monitor the supplier-to-customer process and identify potential delays or issues
Assist in resolving daily supply challenges and escalate relevant issues to management
Capture and communicate key customer feedback internally
Prepare letters, memos, reports and spreadsheets
Maintain accurate filing and sales documentation
Provide general administrative support to the sales team
Prepare and contribute to weekly sales pipeline reporting
Ensure sales administration is completed accurately and within required timelines
What You Bring
Matric is essential
Demonstrable knowledge of Unified Communications is non-negotiable
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