Triton Express: Zone Controller (Port Elizabeth) (Port Elizabeth)

Triton Express, based in Port Elizabeth, has the following position available: Zone Controller.

RESPONSIBILITIES

• Ensuring that all consignments are delivered / collected within specific time frame.
• Assisting with investigating and resolving queries / problems through waybill and discrepancy report as and when required.
• Collecting and sorting of waybills according to route requirements.
• Checking cargo in terms of damages, shortages, type and verifying waybills against cargo stickers.
• Creating scanning numbers for delivery and collection lists.
• Scanning of cargo in preparation for loading onto vehicles for delivery.
• Supervising of cargo loading, handling and packing into vehicle ensuring safety compliances are adhered to at all times.
• Liaising with clients as and when required / indicated.
• Conducting bay checks. Investigating non-delivery of cargo and reporting reasons for non-compliance to relevant Supervisor.
• Completing daily bay schedules and submissions.
• Monitoring daily / ad-hoc collections and providing collection instructions by radio / cell phone to Drivers and Assistants.
• Responding to delivery / collection clears and resolving queries / problems as indicated.
• Liaising with clients as and when required regarding delivery and collection information, data and instructions.
• Monitoring vehicle activity by monitoring the satellite-tracking system.
• Directing parcel sorting into destination area / location.
• Verifying waybill against parcel and parcel stickers.
• Scanning parcels onto Freightware system by waybills, submitting scanned waybills to data capturers for updating onto system.
• Checking the scanning of the cargo against what reflects on the system.
• Recording of cheques received into the Zone files and submitting to Data Capturers for updating of the system.
• Verifying documentation in terms of signatures, waybill no's.
• Issuing instructions to Drivers and Assistants, advising of any deviations to original route immediately.
• Providing on the job training to team members as and when required.
• Providing names of team members who require formal training to Supervisor.
• Motivating team members. Where applicable conducting counseling sessions.

Requirements

REQUIREMENTS

• Grade 12.
• Code 10 Drivers License.
• 2-3 years experience within Freight/ transport industry.
• Basic understanding of Freightware or a similar Freight management system.
• Understanding of freight packaging requirements.
• Basic technical understanding of motor vehicles and general traffic ordinances.
• Computer operations.