Triton Express: Zone Controller

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership. The position of a Zone Controller has become available at Triton Express in Bloemfontein RESPONSIBILITIES: Ensuring that all consignments are delivered / collected within specific time frame. Assisting with investigating and resolving queries / problems through waybill and discrepancy report as and when required. Collecting and sorting of waybills according to route requirements. Checking cargo in terms of damages, shortages, type and verifying waybills against cargo stickers. Creating scanning numbers for delivery and collection lists. Scanning of cargo in preparation for loading onto vehicles for delivery. Supervising of cargo loading, handling and packing into vehicle ensuring safety compliances are adhered to at all times. Liaising with clients as and when required / indicated. Conducting bay checks. Investigating non-delivery of cargo and reporting reasons for non-compliance to relevant Supervisor. Completing daily bay schedules and submissions. Monitoring daily / ad-hoc collections and providing collection instructions (by radio / cell phone) to Drivers and Assistants. Responding to delivery / collection clears and resolving queries / problems as indicated. Liaising with clients as and when required regarding delivery and collection information, data and instructions. Monitoring vehicle activity by monitoring the satellite-tracking system. Directing parcel sorting into destination area / location. Verifying waybill against parcel and parcel stickers. Scanning parcels onto Freightware system by waybills, submitting scanned waybills to data capturers for updating onto system. Checking the scanning of the cargo against what reflects on the system. Recording of cheques received into the Zone files and submitting to Data Capturers for updating of the system. Verifying documentation in terms of signatures, waybill no’s, etc. Issuing instructions to Drivers and Assistants, advising of any deviations to original route immediately. Providing on the job training to team members as and when required. Providing names of team members who require formal training to Supervisor. Motivating team members. Where applicable conducting counseling sessions.