Triton Express: Closed Distribution Manager

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership. The position of a Closed Distribution Manager has become available at Triton Express in Midrand. RESPONSIBILITIES: Managing operational staff by: Recruiting, selecting, orientating and training staff Maintaining a safe and secure working environment Ensuring legislative compliance in terms of Basic Conditions of Employment, Labour Relations, Employment Equity, Skills Development and safety, welfare and health Communicating job expectations and managing performance Coaching, counseling, disciplining and handling grievances Administering staff matters includes preparing and authorizing overtime schedules, preparing staff leave schedules, absenteeism and other HR Management / document requirements Maintaining operations service and quality standards by: Monitoring freight departures, collections, deliveries and arrivals Ensuring timeous departure of all route vehicles Verifying freight handling and the application of collection and dispatch procedures Verifying data capturing procedures and processes Taking corrective action in terms of problems identified Monitoring and ensuring: on time delivery, actioning missed collections, data capturing errors are identified and corrected, productivity levels (collections, deliveries) by route / driver / collections clerk are maximized, effective POD capturing Planning routes and monitoring kilometres of route vehicles Preparing required operational reports in Excel Administering / monitoring fuel consumption, vehicle service and mileage records, traffic violation fines, cargo and accident claims, freight discrepancies, etc. Handling customer queries / requirements by investigating, proposing solutions and taking corrective action Maintaining operational assets, including scanners, and ensuring vehicles are properly maintained Checking vehicle presentation, analyzing vehicle abuse and driver behavior & taking corrective action Ensuring warehouse housekeeping is maintained Reviewing operations performance via Freightware and management reports in terms of damages, claims, productivity, PODS processed, load times, customer complaints, delivery problems, special requirements etc. Ensuring compliance with all HR policies, practices and administrative procedures Advising warehouse staff of loading instructions Sorting waybills into delivery routes Monitoring correct handling of cargo Constant monitoring of vehicle loading and floor activity as and when required Administering and recording retention of operational documentation Ensuring that all operational information is communicated efficiently