TRG 2544 (Newcastle) Distribution Hub - Depot / Branch Manager (Logistics | Distribution | Courier / Last-Mile Delivery)

Introduction

\uD83D\uDEA8 NOW HIRING | PERMANENT EMPLOYMENT \uD83D\uDEA8

Distribution Hub - Depot / Branch Manager | Newcastle | REF: TRG 2544

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG from #TheRecruitmentGuy

Title: Distribution Hub - Depot / Branch Manager

Area: Newcastle, KwaZulu-Natal

Industry: Logistics | Distribution | Courier / Last-Mile Delivery

Ref No.: TRG 2544

Salary: R15 000 – R20 000 CTC per month, depending on experience

Start Date: As soon as possible

Type: Permanent

Special Instructions: Hands-on operational management experience required

An opportunity for an experienced DISTRIBUTION HUB - DEPOT / BRANCH MANAGER is required for permanent employment based in Newcastle, KwaZulu-Natal , within a busy logistics, distribution and delivery operation.

• The successful candidate will be responsible for the effective day-to-day management of a busy operational hub, overseeing staff, collection and delivery activities, customer service, logistics processes, contracted delivery personnel and associated operational requirements.

• The ideal candidate will be a mature, humble and hands-on operational leader who is comfortable working in a fast-paced environment, takes ownership, communicates effectively and is able to anticipate operational problems before they occur.

• The position will suit an individual with strong multi-industry operational experience, particularly within logistics, warehousing, FMCG, transport, courier, distribution, fast-food delivery or similar high-volume service environments.

Duties & Responsibilities

• Manage the day-to-day operations of the Newcastle hub/depot, ensuring efficient and consistent service delivery.

• Oversee the movement of incoming and outgoing parcels/products through the operation.

• Manage a high-volume operation processing approximately 800–900 parcels per day.

• Manage and coordinate Hub Assistants, Logistics Dashboard Operators, Customer Service personnel, Sorters and Supervisors.

• Ensure that collection and delivery activities are properly coordinated and operational requirements are consistently achieved.

• Monitor and ensure that required delivery and receiving times are maintained.

• Lead, motivate, guide and manage staff to achieve required operational standards and performance objectives.

• Manage contracted drivers, contractors and other operational stakeholders.

• Maintain effective communication between the Newcastle operation, Head Office, staff, customers, drivers and contractors.

• Monitor operational performance, identify potential problems and implement preventative measures before issues arise.

• Proactively anticipate operational requirements and prepare for potential disruptions.

• Resolve operational problems quickly and effectively in a fast-paced environment.

• Ensure compliance with company SOPs, operational procedures, policies, franchise requirements and applicable guidelines.

• Manage relationships with satellite sites, depots and contractors as required.

• Ensure that operational processes are followed consistently and efficiently.

• Monitor service delivery, productivity, operational performance and achievement of required targets.

• Maintain a high level of customer service, particularly in relation to collection points and direct-collection customers.

• Ensure that staff understand their responsibilities and maintain required service and performance standards.

• Identify opportunities for continuous operational improvement.

• Assist with maintaining effective cost control within the operation.

• Ensure that the Newcastle operation remains organised, efficient, responsive and service focused.

• Provide operational feedback and reporting to senior management / Head Office.

• Take ownership of operational issues and ensure that matters are followed through to resolution.

• Perform any other reasonable operational and management duties associated with the successful running of the branch/hub.

Desired Experience & Qualification

• Matric / Grade 12.

• Minimum 6 years' relevant management / operational experience preferred.

• Proven experience in a Branch Management, Operations Management, Depot Management, Warehouse Management, Logistics Management or similar position .

• Experience within one or more of the following environments will be highly advantageous:

• Logistics

• Courier / delivery operations

• Transport

• Warehousing

• FMCG

• Distribution

• Retail distribution

• Fast-food / food delivery operations

• E-commerce fulfilment

• Other high-volume, fast-paced operational environments

• Proven experience managing a team and coordinating multiple operational functions.

• Experience working with KPIs, operational targets, SOPs and performance standards .

• Strong understanding of day-to-day operational management and service delivery.

• Previous experience dealing with contracted personnel, contractors and external service providers advantageous.

• Technically and digitally orientated, with the ability to learn and utilise in-house / app-based operational systems .

• Strong computer literacy and ability to work with digital dashboards and operational systems.

• Valid driver's licence and own reliable vehicle essential , due to travel between operational locations.

• Fuel / travel costs associated with required operational travel will be covered.

• Must be comfortable working operational hours, including extended hours where operational requirements dictate.

• Must be able to work effectively under pressure within a high-volume environment.

• Traceable & contactable references.

• Local residency or relocation to Newcastle required.

• Submit CV (Word / PDF) to therecruitmentguy @ outlook .com , Ref # TRG 2544 .

SKILLS REQUIRED

• Strong operations management ability.

• Exceptional communication skills.

• Strong people management and leadership ability.

• Ability to communicate effectively with staff, Head Office, customers, drivers, contractors and other stakeholders .

• Strong organisational and planning skills.

• Ability to anticipate problems and implement preventative solutions .

• Strong problem-solving and decision-making ability.

• Ability to work under pressure and meet operational deadlines.

• High level of accountability and personal ownership.

• Ability to lead firmly while maintaining empathy and respect for employees.

• A tough but fair leadership approach.

• Humble, approachable and team-oriented personality.

• No unnecessary ego; willing to work alongside the operational team when required.

• Strong attention to detail.

• Results driven and performance focused.

• Digitally orientated and comfortable using technology and app-based systems.

• Adaptable and able to operate effectively in a rapidly changing environment.

• Ability to manage multiple operational priorities simultaneously.

• Strong customer-service orientation.

• Practical, hands-on approach to management.

• Ability to identify operational risks and implement preventative action.

• Strong sense of urgency and commitment to achieving results.

THE IDEAL CANDIDATE

• The successful candidate will ideally be an experienced, mature and hands-on Branch / Operations Manager who understands that effective operational management is about more than simply managing people.

• You will be expected to see problems coming, plan ahead, communicate effectively, take ownership and ensure that the operation delivers.

• The position requires an individual who can combine:

• COMMUNICATION + OPERATIONAL CONTROL + TOUGH BUT EMPATHETIC LEADERSHIP

Package & Remuneration

Salary: R15 000 – R20 000 CTC per month, depending on experience

Start Date: As soon as possible

Type: Permanent

Special Instructions: Hands-on operational management experience required

Interested?

APPLICATION INSTRUCTIONS

• Only applications from suitably experienced candi