TRG 2424 (Newcastle) Sales Secretary (Receptionist)

Introduction

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG from #TheRecruitmentGuy

Title: Sales Secretary (Receptionist)

Area: Newcastle

Industry: Business Services

Ref No.: TRG 2424

Salary: R6000.00 - R10 000.00 kpm

Start Date: ASAP / Negotiable

Type: Permanent

A respected ICT business services leader is seeking a highly organised and service-driven Sales Secretary / Receptionist to support their Sales Manager and sales department in Newcastle. This role is ideal for a dynamic individual who thrives in a structured, customer-facing environment and enjoys coordinating people, information, and processes.

• The position requires exceptional administrative, communication, and organisational skills, along with a proactive approach to supporting sales productivity and customer satisfaction.

Duties & Responsibilities

Reception & Customer Interaction

• Manage the front desk: welcoming visitors, directing calls, and handling general reception duties.

• Respond promptly to customer queries via phone and email.

• Provide after-sales support and assist in resolving customer complaints or requests.

• Liaise with clients to arrange appointments, follow-up visits, deliveries, and updates.

Sales Administration & Coordination

• Coordinate the sales team by managing daily schedules, follow-ups, and activity planning.

• Handle urgent calls, emails, and messages on behalf of Sales Representatives when they are unavailable.

• Assist the sales team by arranging meetings, follow-ups, marketing events, and client visits.

• Develop and maintain comprehensive filing systems relating to sales activities, documents, contracts, and reports.

Sales Reporting & Data Management

• Capture, store, and manage financial and non-financial sales data in electronic systems.

• Maintain the integrity of information within the Cloud Quote system.

• Prepare and submit weekly reports to management, including:

• Daily activity reports

• Weekly quote reports

• Weekly approval reports

• Monthly sales reports

• Generate sales performance reports and assist sales management with data-driven insights.

Documentation, Contracts & Tenders

• Draw up contracts for Sales Representatives.

• Maintain deal files to ensure every sale is complete, compliant, and well-documented.

• Complete tender documents accurately and professionally.

• Assist the finance department by preparing and submitting relevant financial documentation.

Support to Sales Manager & Senior Management

• Provide day-to-day administrative support to the Sales Manager.

• Attend essential sales training sessions to maintain a strong understanding of products, solutions, and pricing.

• Assist in coordinating training, meetings, and schedules for the sales team.

• Collaborate with senior management in weekly strategic meetings with up-to-date, accurate reports.

Additional Responsibilities

• Assist with Stores function during the absence of the Stores Controller.

• Obtain meter readings from clients.

• Coordinate with technical, logistics, and finance departments to optimise sales workflow and service delivery.

Desired Experience & Qualification

• Matric / Grade 12 (essential).

• 2–4 years administrative or sales support experience, ideally in an ICT, technical, corporate, or customer service environment.

• Strong organisational, coordination, and multitasking skills.

• Excellent communication skills (written & verbal).

• Proficiency in MS Office Suite (Excel, Word, Outlook) and digital filing systems.

• Experience handling customer queries and supporting a sales team.

• Ability to work under pressure while maintaining professionalism and accuracy.

• Strong attention to detail and a high level of accountability.

Key Competencies

• Professional communication and customer-facing skills.

• High level of accuracy and attention to detail.

• Ability to prioritise tasks and manage time effectively.

• Strong interpersonal skills and ability to work across multiple departments.

Package & Remuneration

Salary: R6000.00 - R10 000.00 kpm

Start Date: ASAP / Negotiable

Type: Permanent

Interested?

APPLICATION INSTRUCTIONS

• We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.

• Interested applications are requested to submit their updated CV’s (in Word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2424

• Attach any relevant documentation that will support & enhance your application

• (All) Tertiary and Secondary qualifications

• (Any) Relevant Professional Memberships / Partnerships

• (Any) Trade, Training and/or In-House certificates etc

• (Any) Relevant operating and/or vehicle / hardware / equipment licenses,

• (All) Previous employment references and their contactable details.

• Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.

• Should you not heard from us within 3 weeks of your application, please consider your application to be unsuccessful.

The Recruitment Guy (Pty) Ltd South Africa

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