Transport Relations Officer: Registration and Compliance Ref No. WCMD 36/2025 R1

Western Cape Mobility Department · Western Cape

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Minimum Requirements

An appropriate 3-year National Diploma/B-Degree or higher qualification at NQF Level 6; A minimum of 1-year relevant experience; A valid code B driving license.
NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Key Performance Areas

Monitor compliance of all registered taxi associations and its members handle and manage conflict;
Capacitate minibus taxi industry; Investigation and mediation; Monitor compliance; General administrative duties; Keep and update registration records;
Engage with relevant stakeholders and roleplayers regarding legislation.

Competencies

Knowledge in the following: Transport legislation and policies; Communication, media management, and public relations; Inter-governmental relations; Relations, public participation and public transport office administration. Minibus taxi industry; Criminal Procedure Act, Anti-Corruption and Fraud Legislation, and relevant legislation/policies/prescripts and procedures.
Skills needed: Research; Analytical thinking; financial management, project management, managerial skills, computer literacy, and Written and verbal communication. Problem Solving. Presentation; Public speaking; Conflict resolution, sound organizational Good people skills;
Interpersonal relations; Commitment and integrity; Customer service orientation; diversity management, and Team leadership. Self-Management and motivation; Ability to act with fact and discretion; Good grooming and presentation, a high level of reliability, and good telephone etiquette.