Training Facilitator

Unitrans · Port Elizabeth, Eastern Cape

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Job Advert Summary

The Training Facilitator is responsible for delivering high-quality, accredited, and in-house driver training across Unitrans operations. The role ensures that new and existing drivers are fully equipped, competent, and compliant with safety, operational, and customer service standards.
This includes conducting assessments, facilitating training, implementing behaviour-based coaching, and supporting operational sites with journey management, safety, and compliance activities.

Minimum Requirements

Skills / Experience

Grade 12 / Matric Certificate minimum requirement
Relevant Driver/Transport Training qualification or accreditation
Valid and appropriate driver's license including relevant heavy vehicle categories
Proven experience in driver training, assessments, and behaviour-based coaching
Experience in logistics, transport, or fleet operations
Understanding of SHERQ principles and accident/incident investigation processes
Strong written and verbal communication skills in English

Competencies

Strong facilitation and presentation skills
Ability to design and develop effective training materials and presentations
Excellent communication and interpersonal abilities
Knowledge of applicable Unit Standards and accredited training requirements
In-depth understanding of defensive driving principles and transport safety regulations
Ability to analyse incident trends and driver performance data
Strong coaching and mentoring capability
Route planning and Journey Management expertise
High attention to detail and strong administrative discipline

Duties & Responsibilities

Key Responsibilities

Driver Assessments & Competency Evaluation

Conduct pre-employment practical driver assessments and provide recommendations to Contract Management.
Continuously assess the competencies of current and prospective drivers and implement improvement interventions.
Perform in-cab assessments at defined intervals to evaluate behaviour, skill, and compliance.

Training Delivery & Facilitation

Facilitate accredited Unit Standard–based, internal, and customer-specific training programmes.
Deliver training using clear explanations, practical examples, and appropriate terminology to ensure learner understanding.
Provide practical driving training aligned with the company training matrix.
Conduct on-route evaluations, coaching, and refresher training as required.

Behaviour-Based Coaching & Performance Improvement

Identify training needs arising from incidents, accidents, telematics data, DriveCam events, and fuel performance reports.
Develop and implement corrective training plans in collaboration with the Senior Training Officer.
Drive behaviour-change initiatives through structured coaching and reinforcement programmes.
Facilitate periodic safety meetings, toolbox talks, and stand-downs to promote safe and compliant behaviour.

Training Content Development

Develop new presentations, training materials, and learning content based on operational insights, site visits, incident trends, and assessment findings.
Continuously update and customise materials to address real-world driver behaviours and risks.

Journey & Site Management Support

Conduct periodic site visits to assess loading, offloading, entry, and exit procedures.
Review and update Journey Management Plans based on site feedback and route analysis tools.
Train drivers on different vehicle and trailer configurations, as well as site-specific loading and offloading procedures.

Reporting, Documentation & Compliance

Maintain accurate records of all training interventions, assessments, and outcomes.
Submit weekly reports and prepare required documentation for compliance and certification.
Support the SHERQ team with accident and incident investigations when required.

Operational Support

Closing Date