Training Facilitator (Security Officers & Code 14 drivers)

Introduction

The Training Facilitator will be responsible for the training, assessment and ongoing development of Security Officers and Code 14 Drivers , ensuring operational competence, legislative compliance and adherence to organisational standards.

Key Responsibilities

• Facilitate and assess theoretical, practical and on-the-job training for Security Officers and Code 14 Drivers

• Deliver training on operational procedures, defensive driving, road safety, risk awareness, customer conduct and soft skills

• Identify skills gaps and operational risks and implement corrective and remedial training interventions

• Conduct in-house, practical and on-the-road driver training and assessments

• Train and assess security personnel on site procedures, access control, incident reporting, emergency response and discipline

• Monitor, evaluate and document learner and employee performance and training outcomes

• Ensure compliance with relevant legislation, including PSIRA requirements, Road Traffic Act, OHSA and company policies

• Maintain accurate training records, logbooks, assessment results and statutory documentation

• Develop, review and update training materials and methods to meet operational and regulatory standards

• Liaise with management and operational departments to coordinate training schedules and requirements

• Manage training resources, equipment, vehicles and materials

• Report regularly to management on training progress, challenges, costs and operational impact

• Attend scheduled operational and training meetings

• Ensure confidentiality of all employer information, training material and operational data

• Assist with disciplinary processes, time and attendance and performance-related documentation where required

• Take ownership of training-related projects and ad-hoc operational initiatives

Minimum Requirements

• Relevant qualification in Training & Development, Security Management, Transport or a related field

• Registered Assessor and/or Facilitator

• Proven experience in training Security Officers and Code 14 Drivers

• Sound knowledge of PSIRA requirements, Road Traffic Act, OHSA and industry best practices

• Valid Code 14 driver’s licence (essential for driver training)

• Valid PSIRA qualification

• Strong facilitation, communication and reporting skills

• High level of integrity, professionalism and confidentiality

• Ability to work independently and manage multiple training interventions