Tracking Operator

Unitrans · Gauteng

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Job Advert Summary

Experienced Tracking Operator with expertise in monitoring and managing fleet movements using MiX Telematics and TRAMM. Skilled in real-time vehicle tracking, driver monitoring, route compliance, incident management, and delivery coordination.
Proven ability to communicate effectively with drivers and stakeholders, resolve transport issues promptly, and ensure on-time deliveries while maintaining accurate operational records and reports

Minimum Requirements

Duties & Responsibilities

Monitored and track vehicle movements using Mix Telematics and TRAMM Transport Management System TMS.
Ensured real-time visibility of deliveries and driver activities.
Monitored driver behaviour, route adherence, speed violations, and unauthorized stops.
Ensure that all faulty tracking units are reported and fixed
Ensure that 100% up-time on tracking units are achieved and maintained during the month.
Monitor Tracking Systems and manage exceptions and irregularities.
Assist in Accidents/incidents reporting and investigations thereof.
Ensure that all alarms generated by the tracking units are attended to timeously and corrective action taken.
Ensuring all reports required by Operations and other divisions within the company is done correctly and timeously
Take relevant action in the event of incidents such as accidents or hijackings
Ensuring correct information is presented to management, 100% up-time of tracking units is managed as per company policy as well as reporting thereof.
Receive calls from third parties like Mix Track and React and Drivecam
Escalate risk to appropriate channels
Perform any other work-related duties and responsibilities that may be assigned from time-to time by management.

Closing Date