Theatre/ Day Ward Bookings &Billing Administrator -Ribumed Ballito Day Hospital

PURPOSE OF POSITION

• To provide administrative support to the Theatre Department and Day ward, ensuring the efficient coordination of theatre bookings, accurate documentation and billing processes and the smooth day-to-day operation of the unit while supporting quality patient care.

KEY PERFORMANCE AREAS

• Ensure that the correct patient details are captured when processing theatre chit forms.
• Ensure that all items of stock and equipment used are billed accurately to prevent stock variances.
• Ensure adequate time is scheduled between cases, taking into consideration theatre cleaning, preparation and coordination of equipment and supplies.
• Support the Case Manager by ensuring that all special items required for procedures are authorized by the relevant medical aid.
• Perform administrative duties related to the Theatre, including theatre bookings.
• Assist the Unit Manager and/or Team Leader with administrative, clerical, and secretarial duties.
• Develop and maintain effective working relationships with key stakeholders, including Senior Management, Scrub Nurses, CSSD Attendants, Surgical Stores staff, Doctors' Rooms, and Porters.
• Perform any other ad hoc duties as reasonably required.
• Support to the hospital admissions clerk when necessary.

MINIMUM REQUIREMENTS

• Grade 12/Matric certificate.
• Experience in a medical environment.
• Computer literacy and be proficient in Microsoft Office Word Excel, emails, and scanning.
• Preferably have Theatre experience, or Hospital / Medical experience.
• Preferably have Delta 9, CPT and CPD coding experience.
• Preferably have a tertiary qualification in administration.
• Ability to function well under pressure.

SKILLS

• Strong administrative and organisational skills.
• Excellent verbal and written communication skills.
• Good interpersonal and customer service skills.
• Attention to detail and a high level of accuracy.
• Ability to prioritise tasks and work effectively under pressure.
• Time management and multitasking skills.
• Computer literacy, including Microsoft Office and hospital information systems.
• Basic knowledge of medical terminology and theatre administration.
• Ability to maintain confidentiality and handle sensitive information.
• Teamwork with the ability to work independently when required.
• Problem-solving skills and sound judgement.
• Knowledge of medical aid authorisation and billing processes will be advantageous.