Temporary Receptionist

Introduction

Location:   Northern Suburbs, Cape Town

Contract:   Fixed-term Temporary Contract

Contract Period:   1 October – 15 December 2026

Working Hours:   Monday – Friday, 08:00 – 17:00

Salary:   R8,000 – R10,000 per month

About the Role

Our client, a growing   Internet Service Provider (ISP)   based in the Northern Suburbs of Cape Town, is looking for a professional and customer-focused   Temporary Receptionist   to provide front-line reception and general administrative support during a fixed-term contract.

The ideal candidate will be friendly, organised and confident when dealing with customers, with excellent communication skills and a professional telephone manner.

Key Responsibilities

• Answer, screen and direct incoming telephone calls.

• Respond to customer enquiries and provide basic information regarding internet services and packages.

• Direct technical support queries to the relevant technical department.

• Respond to emails and other customer communications.

• Assist account customers with basic queries and escalate issues to the Accounts Department where required.

• Take accurate messages and ensure they reach the relevant staff members.

• Maintain a professional and organised reception area.

• Receive and distribute incoming mail, deliveries and documents.

• Assist with general administration, including filing, data capturing, printing and scanning.

• Schedule appointments and assist with installation bookings.

• Maintain accurate customer and company records.

• Liaise with internal departments to ensure customer queries are resolved efficiently.

• Handle customer complaints professionally and escalate unresolved matters appropriately.

• Maintain confidentiality of customer and company information.

• Provide general office and administrative support as required.

• Follow company policies, procedures and customer-service standards.

Requirements

• Matric / Grade 12.

• Previous reception, front-desk, customer service or administration experience would be advantageous.

• Excellent verbal and written communication skills.

• Professional and friendly telephone manner.

• Good computer literacy and administrative skills.

• Strong organisational and time-management skills.

• Customer-focused with a professional approach.

• Ability to remain calm and professional when dealing with customer complaints.

• Reliable, punctual and well presented.

• Must be able to reliably commute to Fisantekraal.

Ideal Candidate

We are looking for someone who is   friendly, professional, dependable and customer-focused , with the ability to manage a busy reception environment while providing a high standard of service.

Contract & Remuneration

• Contract period:   1 October – 15 December 2026

• Working hours:   Monday – Friday, 08:00 – 17:00

• Monthly salary:   R8,000 – R10,000, depending on experience and suitability.