Telesales / Sales Administrator [CWR.T.NRS.31072026]

Introduction

Our client is a leading South African meat wholesaler supplying meat and other food products to sectors of the hotel, restaurant and hospitality industries. They are looking for a Telesales / Sales Administrator to join their Johannesburg team.

Duties & Responsibilities

JOB DESCRIPTION / PURPOSE

To grow and maximise turnover with existing and new customers

MAIN DUTIES & RESPONSIBILITIES

• Call on customers or potential customers in order to grow sales and meet sales targets.

• Take and process orders in an accurate manner.

• Ensure all orders are processed and followed through to customer.

• Answer questions about the product or the company.

• Ask questions to understand customer requirements and close sales.

• Enter and update customers information on the database.

• Liaise with customers, production and dispatch to meet customer's request as far as possible.

• Go to the extra mile to meet sales quota and facilitate future sales.

• Keep records of calls and note useful information.

• Attend weekly sales meetings to ensure communication regarding sales targets and sales focus areas.

• Liaise with the rest of the Sales team on problems encountered and devise solutions on areas of improvement.

• Do general task as directed by Sales Team leader

• Minimize wastage.

• Answer telephones offer to assist and take messages where necessary.

• Keep workstation neat and tidy.

Desired Experience & Qualification

EDUCATIONAL REQUIREMENTS

• Grade 12 / Matric

EXPERIENCE AND SKILLS REQUIRED

• Proven experience as telesales representative or other sales/customer service role

• Proven track record of successfully meeting sales quota preferably over the phone

• Good knowledge of relevant computer programs and telephone systems

• Ability to learn about products and services and describe/explain them to prospective clients

• Excellent communication and interpersonal skills

• Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints

• Operational Agility

• Ability to show initiative

• Self-motivated and reliable

• Performance Driven

• Well-organized