Telesales clerk

Interstat stationery, a leading South African stationery supplier established in 1992, known for its unparalleled commitment to supplying a wide range of high-quality stationery products. With an impressive portfolio of over 100 brands and approximately 9,000 products Interstat has grown to become a key player in the stationery retail market. Our dynamic team of around 120 staff members works across 4 branches and 5 state-of-the-art warehouses to ensure that our clients receive nothing but the best. Interstat Stationery is seeking a motivated and customer-focused Telesales Clerk to join our dynamic sales team in Cape Town. The ideal candidate will be proactive, target-driven, and passionate about building strong customer relationships while delivering excellent service and sales support. If you thrive in a fast-paced, sales-driven environment and enjoy working closely with customers to grow business opportunities, we encourage you to apply. Key Responsibilities: • Build and maintain strong customer relationships through telesales and excellent customer service. • Generate sales by contacting existing and potential customers telephonically. • Process customer orders, quotations, and sales accurately on SAGE X3. • Handle customer queries relating to orders, pricing, deliveries, and products. • Promote company brands, special offers, and new products to customers. • Follow up on quotations, back orders, and customer enquiries. • Assist with sales administration, reporting, and maintaining customer records. • Liaise with the warehouse and other departments to ensure efficient order processing and delivery.