Telesales Agent Â?? Property / Estate Agency
Job Placements · Bo-Kaap, Western Cape
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Start free — we apply for you →Minimum Requirements
• Grade 12 / Matric • Minimum of three years telesales, outbound sales, lead-generation or appointment-setting experience • Proven ability to generate leads and secure appointments • Strong telephone communication skills • Confident, persuasive and professional telephone manner • Good objection-handling and negotiation skills • Target-driven and motivated by commission • Strong follow-up and administrative skills • Computer literate • Able to work with a CRM system or lead database • Property or real-estate experience would be advantageous Key Responsibilities:
• Contact prospective property sellers through outbound calls • Identify property owners who may be interested in selling • Introduce the company and explain its property-sales services • Qualify prospective sellers according to agreed criteria • Arrange appointments between property owners and Estate Agents • Confirm appointments and provide agents with accurate lead information • Follow up with prospective sellers who are not immediately ready to proceed • Maintain accurate records of all calls, leads and appointments • Update the CRM or lead-management system • Work closely with Estate Agents to improve lead quality • Achieve daily, weekly and monthly calling and appointment targets • Provide professional and efficient customer service Key Competencies
- Telesales
- Lead generation
- Appointment setting
- Persuasive communication
- Objection handling
- Resilience
- Target achievement
- Customer service
- Time management
- Accurate administration
- Follow-up ability
- Teamwork
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