Telemarketing Sales Agent
HomeChoice Holdings Limited · Cape Town, Western Cape
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- homechoice is a leading South African homeware retailer. For over 40 years we've helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
- We are looking for driven, competitive sales professionals who thrive on hitting targets, closing deals, and delivering strong sales performance. This is a high-volume outbound sales role within a fast-paced contact centre where results matter.
- If you are motivated by targets, resilient in the face of rejection, and consistently deliver sales results, we want to hear from you.
What you will love doing in this role
- Drive sales by consistently achieving and exceeding agreed sales targets in a high-volume outbound dialler environment.
- Present, promote, and sell products/services to qualified potential customers within a target-driven outbound contact centre, confidently overcoming objections and closing sales.
- Maintain high levels of productivity, adherence, turnaround time, and quality performance in a performance-measured environment.
- Accurately capture and update customer information in real time, ensuring compliance and data integrity.
- Take ownership of your performance, maintaining momentum and focus in a pressurised, target-driven setting.
- Represent the homechoice brand with professionalism while delivering a results focused customer experience.
- Remain adaptable and resilient in a pressurised, target-driven environment.
What you'll need to do this role
- Matric Grade 12 – Must have
- Minimum 2–3 years' proven outbound sales/telemarketing experience within a Contact Centre environment – Preferred
- Demonstrated track record of consistently meeting or exceeding sales targets
- Strong objection-handling and closing skills
- Sound understanding of dialler systems and high-volume outbound calling
- Excellent verbal communication and telephone etiquette
- Fluent in English and at least two additional South African languages – Preferred
- Target-driven with the ability to sustain high performance consistently
- Clear understanding of a performance-managed contact centre environment
- Proficient in MS Office applications Email, Internet, Word, and Excel
- Clear criminal and ITC record – Must have
- Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
What we offer
- Basic + commission & incentive drives
- Creative agile work environment
- Café and lounge area
- Staff restaurant with a variety of healthy affordable meal options
Behaviors we love
Wow my customer
- Walk in my customers' shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
Play as a team
- Be helpful
- Be inclusive
- Find the fun