Technology Support Technician (Level 2)
Senwes · Klerksdorp, North West
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Start free — we apply for you →Key Duties and Responsibilities
- Provide peer support by assisting with the installation, configuration, identification, analysis, and remediation of infrastructure-level technology defects to ensure optimal availability and reliability of critical business systems.
- Define, document, review, and execute standards and procedures aligned to enterprise operating frameworks to ensure governance and compliance of service outcomes.
- Manage, coordinate, and execute scheduled technology installation and configuration activities based on defined customer requirements to enable agreed functional outcomes.
- Perform ongoing maintenance, diagnosis, and resolution of faults on installed technology components to ensure continuous system stability and performance.
Requirements
- Qualifications and experience: National Senior Certificate Matric. Microsoft MCSE Training advantageous. A+, N+ with Application and/or Technology Support General Expertise will receive preference. Minimum 3+ years relevant experience in a technology support environment.
- Skills: Infrastructure troubleshooting and technical diagnostics. Networking fundamentals LAN/WAN, TCP/IP. Hardware installation and configuration. Strong communication and teamwork skills. Ability to work under pressure and manage priorities effectively.
Closing date: 08 August 2026