Technical Manager

Introduction

AMS Haden Instrument and Mining is seeking an experienced Technical Manager to lead technical operations, including the repair, maintenance and installation of electrical and instrumentation equipment.

The role combines hands-on technical expertise with team leadership, project management, customer support and operational oversight, with field service responsibilities across surface and underground mining environments.

Location : Boksburg, Gauteng

Key Duties and Responsibilities

• Perform general technical and physical labour tasks involving tools, equipment.

• Manage repairs, maintenance, and installation of instrumentation and electrical equipment.

• Conduct field service work both in-house and on customer sites (surface and underground operations).

• Complete all related administrative tasks and reporting.

• Provide professional communication and feedback to customers and management.

• Lead and manage technical staff, customer SLAs, and supplier relationships.

• Oversee technical projects from planning through to testing and implementation.

• Conduct product training for staff and customers.

• Support sales activities through product demonstrations and technical expertise.

• Manage operational stock, logistics, costs, and pricing.

• Perform technical audits to ensure quality and performance standards.

• Prepare reports and feedback for senior management and customers.

• Ensure productive, efficient, and high-quality workmanship.

• Drive continuous improvement, technical development, and team performance.

Minimum Qualifications and Experience

• National Diploma or Degree in Electrical Engineering, Electronics Engineering, Instrumentation.

• Trade Test qualification (Electrician, Instrument Mechanician, or similar) will be advantageous.

• Minimum 10 years technical experience in electrical, instrumentation, or mining-related environments.

• Minimum 5 years management or supervisory experience.

• Strong computer literacy, including Microsoft Office and technical software applications.

• Experience working in both surface and underground mining environments will be advantageous.

• Valid driver's licence and willingness to travel to customer sites.

Key Competencies

• Leadership and people management.

• Technical problem-solving and fault-finding.

• Project management.

• Customer relationship management.

• Planning and organisational skills.

• Strong communication and presentation abilities.

• High level of professionalism and work ethics.