Technical Customer Success Manager – Cape Town (Permanent)
Accountancyplacements · Western Cape , CPT - CBD
Posted 28 July 2026
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Start free — we apply for you →Job Title: Technical Customer Success Manager – Cape Town Start Date: 2026-07-28 - 2026-08-27 Vacancy Type: Permanent PMB001239 Sectors: Information Technology Location: Western Cape , CPT - CBD Salary: Brief: ai|ai platforms|ai/ml|cape town|conversational ai experience|demos|integration|saas platforms|technical customer success man|technical training|troubleshooting Technical Customer Success Manager – Cape Town Our client is seeking a Technical Customer Success Manager to join their Cape Town team. You will take ownership of technical client success from onboarding to expansion, ensuring strong adoption of the AI platform while working autonomously and driving measurable results. Detail: Responsibilities Own end-to-end technical client success and onboarding Manage implementations and ensure seamless AI platform integration Serve as technical liaison between clients and our engineering team Identify expansion opportunities and drive adoption of new features Conduct technical training, demos, and troubleshooting Build and refine technical processes that scale efficiently Requirements Strong technical foundation with hands-on AI/ML or conversational AI experience High level of initiative and strong problem-solving ability Excellent communication skills with the ability to explain complex concepts clearly 3+ years' experience in a technical customer success role Direct experience with AI or SaaS platforms Experience with voice systems, chatbots, or conversational AI Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted. show more... For more information please contact: Laura Dodd Apply