Technical Customer Success Manager – Ballito (Permanent)
Accountancyplacements · KwaZulu Natal , Ballito
Posted 28 July 2026
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Start free — we apply for you →Job Title: Technical Customer Success Manager – Ballito Start Date: 2026-07-28 - 2026-08-27 Vacancy Type: Permanent PMB001237 Sectors: Information Technology Location: KwaZulu Natal , Ballito Salary: Brief: ai|ai/ml|ballito|chatbots|conversational ai experience|demos|integration|technical customer success man|technical training|troubleshooting|voice systems Technical Customer Success Manager – Ballito Our client is seeking a Technical Customer Success Manager to join their Ballito team. In this role, you will support clients throughout the implementation and growth journey, ensuring they achieve maximum value from the AI platform and driving successful outcomes. Detail: Responsibilities: Own end-to-end technical client success and onboarding Manage implementations and ensure seamless AI platform integration Serve as technical liaison between clients and our engineering team Identify expansion opportunities and drive adoption of new features Conduct technical training, demos, and troubleshooting Build and refine technical processes that scale efficiently Requirements Strong technical foundation with hands-on AI/ML or conversational AI experience High level of initiative and strong problem-solving ability Excellent communication skills with the ability to explain complex concepts clearly 3+ years' experience in a technical customer success role Direct experience with AI or SaaS platforms Experience with voice systems, chatbots, or conversational AI Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted. show more... For more information please contact: Laura Dodd Apply