Technical & Compliance Officer

Job Description

• The Technical & Compliance officer ensures product safety, regulatory compliance, and quality by executing compliance checks, audits, assessments, and issue resolution across all products and suppliers

Minimum Requirements…

Essential

• Degree in Food Science, Food technology, Dietetics, Nutrition, Biochemistry, Microbiology, Consumer Science or related field.

• 2-5 years' experience in technical, compliance, quality assurance, regulatory or related retail, manufacturing or pharmacy roles.

• Food safety or quality system auditing is an advantage.

Responsibilities

Regulatory Product Compliance

• Ensure product compliance through conducting checks including but not limited to labelling, formulation, registrations, and regulatory.

• Ensure vendor compliance through conducting site visits, audits, assessments and reporting.

• Ensure product marketing material and in store collateral compliance.

• Support NPD processes by ensuring compliance and safety standards are met.

• Investigate product issues, complaints, and quality concerns

Stakeholder Engagement

• Work with suppliers, regulatory bodies, and internal stakeholders to resolve compliance issues.

• Support the Technical Compliance Manager in audits, testing, and reporting.

• Collaborate with NPD, Category and marketing teams on product approvals.

Governance and risk

• Ensure adherence to regulatory requirements and compliance standards. Accurately inform internal stakeholders of any new regulations.

• Assist with product analysis programs, safety and quality assurance standards and procedures.

• Maintain compliance records, trackers, documentation and reporting.

• Identify and escalate product safety and regulatory risks.

• Support recall and risk management processes

• Handle of complaints and queries related to scientific, QA, technical and regulatory matters

• Support and input to sustainability projects

Key Skills

• Strong regulatory and compliance knowledge.

• Attention to detail and analytical capability.

• Understanding of product safety and quality standards.

• Stakeholder engagement capability

Key Performance Indicators

• Compliance coverage and accuracy.

• Issue resolution time.

• Audit and inspection coverage and outcomes.

• Data and documentation accuracy

Closing Date 10 November 2026