Technical Co-Ordinator - George
Fidelity Services Group · George, Western Cape
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Start free — we apply for you →Overall Purpose of the Job
- Ensure effective completion of all administration duties pertaining to the area.
Minimum qualifications and experience
- Grade 12 or equivalent
- Excellent verbal and written communication
- Minimum of 2 years admin background
- Computer literate – MS Office
- Experience with Listener – advantageous
- Main duties & Responsibilities:
- Incumbent has to collect quotes for allocated area.
- Check that quotes are on Listener.
- Assign quotes to a technician.
- Prioritize calls to optimize travelling time for technicians.
- Schedule jobs efficiently according to capacity and geographic location Servicing and Installations
- Contact clients schedule appointment and confirm time Including telephone technical bookings and control room booking sheet
- Assist sales in booking technicians
- Voiding of Aged jobs and giving pipeline figures of installations
- Assisting JHB in sending job cards
- BNS and insurance reports
- Scheduling installations for East London sales
- Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. Invoice stats to Technical Manager
- Follow up on Top 20, Low Bat and Overactive list
- Resolve all queries related to scheduling immediately and escalate complications.
- Assist technicians, loading of radios and putting on test
- EHS Assistance
- Technical assistance to clients
- Follow up on all jobs with forward for scheduling the same day.
- Ensure department runs efficiently by assisting to relieve in the absence of a team member.
- Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
- Assist in Technical invoicing
- Distribution of service and installation stock to Technicians.
Deadline:9th October,2026