Technical Administrator

Time Personnel · Western Cape

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REQUIREMENTS

Grade 12 supported by demonstrated administrative experience in a technical, engineering or manufacturing environment
At least 5 years' experience in a similar role ideally in the PCB/ electronics industry
Familiarity with Computer Aided Manufacturing (CAM) software would be advantageous
Quantifiable skills in document control and revision management.
Strong administrative and organisational skills
Excellent written and spoken skills in English
Proven customer service skills
Advanced skills in MS Office suite
Understanding of ERP systems

DUTIES

Receive technical questions, identify the correct workflow, determine whether work relates to a new part, revision, repeat order, ECP, or factory transfer, and allocate work to the appropriate CAM Engineer
Follow up on technical questions, provide supplier feedback, chase outstanding information, and escalate issues requiring engineering judgement
Search existing records before creating new ones, create part/item numbers, maintain folders, organise technical files, and ensure correct naming and revision control
Create Technical Data Sheets and stencil/paste files, ensure they are accurate and complete, obtain the required approvals, and maintain the technical database
Maintain the EQ register, prepare and issue EQs, track responses and due dates, follow up with customers, and escalate overdue or technically complex queries.
Control technical records: Keep historical records, factory allocations, revisions, technical databases, and documentation accurate, current, and properly filed.
Maintain a central register of technical work, monitor deadlines, follow up on overdue items, identify bottlenecks, and provide workload updates to the Senior CAM Engineer
Only close technical tasks once the required work has been completed, issued, and correctly filed
Look for ways to improve processes, increase efficiency, reduce costs, and participate in business improvement projects
Remain responsive and professional when dealing with customers, suppliers, and internal departments

Salary: R negotiable dependent on experience

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