Talent Acquisition Specialist

Pepkor Payments & Lending · Cape Town, Western Cape

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Key Responsibilities

  • Manage the full recruitment and selection process, including advertising vacancies, screening candidates, coordinating interviews, assessments, and pre-employment checks.
  • Build and maintain strong relationships with line managers, agencies, and external stakeholders to ensure effective recruitment support and service delivery.
  • Maintain and manage the Direct Hire recruitment system and database, including publishing adverts, updating candidate information, and ensuring accurate record keeping.
  • Ensure all recruitment activities comply with company policies, labour legislation, and service level agreements.
  • Provide recruitment guidance and support to line managers to enable effective interviewing and selection decisions.
  • Prepare and maintain accurate Talent Acquisition reports, documentation, and onboarding compliance requirements.

Qualifications

  • HR Diploma or Degree in Human Resources Management/Industrial Psychology Post graduate qualification will be considered favorably

Experience

  • 3 years' experience in a Talent Acquisition role
  • Proven experience in bulk contact centre recruitment I.E Collections, Customer Service, Inbound & Debt review
  • Experience engaging with middle and senior management

Key Competencies

  • Strong knowledge of recruitment methodologies and practices
  • Exposure to HRIS/Recruitment systems Direct Hire advantageous
  • Understanding of the contact centre environment
  • Excellent relationship-building and networking skills
  • Strong communication, teamwork, and stakeholder management abilities
  • Proactive, confident, and solution-driven mindset
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