Systems & Sales Analyst

Introduction

Job Purpose: To design, develop, and maintain business systems while analysing sales, production, and operational data to support strategic decision-making. The role bridges IT and commercial functions by ensuring system efficiency, data integrity, accurate forecasting, and alignment between sales, production, and supply chain in a manufacturing environment.

Applications are invited from suitably qualified candidates for the position of Systems & Sales Analyst   that has arisen in Systems Department at BBF Safety Group in Pinetown, KZN.  The Systems & Sales Analyst will report to the Head of Systems and will have amongst others, the following duties and responsibilities:

Duties & Responsibilities

1. Systems Development & Maintenance

• Develop, test, and deploy software solutions aligned to manufacturing and commercial processes.

• Maintain and enhance existing systems (ERP, reporting tools, dashboards).

• Troubleshoot system issues and ensure minimal disruption to operations.

• Write clean, scalable, and well-documented code.

2. Systems Integration & Automation

• Integrate production systems (machines, PLCs, IoT) with business systems (ERP, CRM).

• Ensure seamless data flow across Sales, Production, Finance, and HR systems.

• Develop APIs, interfaces, and automation solutions to reduce manual processes.

3. Sales Data Analysis & Reporting

• Analyse sales performance across products, regions, and customers.

• Develop and maintain dashboards and reports (daily, weekly, monthly).

• Track KPIs such as revenue, volume, margins, and fulfilment.

• Provide insights on trends, risks, and opportunities.

4. Forecasting & Demand Planning

• Develop and maintain accurate sales forecasts in collaboration with Sales and Production teams.

• Analyse historical data and market trends to predict demand.

• Support the Sales & Operations Planning (S&OP) process.

• Identify supply-demand gaps and recommend corrective actions.

5. Pricing & Profitability Analysis

• Monitor pricing structures and product profitability.

• Analyse costs and recommend pricing strategies.

• Evaluate discounts, rebates, and promotions to ensure margin optimisation.

6. Production & Operational Support

• Provide technical and analytical support to production teams.

• Monitor system and operational performance (output, downtime, scrap rates).

• Support continuous improvement and automation initiatives.

7. Data Management & Business Intelligence

• Ensure accuracy and integrity of operational and sales data.

• Develop BI tools and dashboards (e.g. Power BI, Tableau).

• Automate reporting processes to improve efficiency.

8. Compliance & Security

• Ensure systems comply with company policies and legislation (e.g. POPIA).

• Maintain system security, access controls, and audit trails.

• Support internal and external audits (e.g. ISO 9001).

9. Cross-Functional Collaboration & Projects

• Collaborate with Sales, Production, Finance, Supply Chain, and HR teams.

• Participate in system implementations, upgrades, and digital transformation projects.

• Document business requirements and technical specifications.

Desired Experience & Qualification

1. Qualifications

• Degree or Diploma in Computer Science, Information Systems, Business, Finance, Industrial Engineering, or related field

2. Experience

• 3–5 years’ experience in software development, data analysis, or similar role

• Experience in manufacturing or FMCG environment (advantageous)

• Exposure to ERP systems (e.g. SAP, Syspro, Sage)

Skills & Competencies

1. Technical Skills

• Programming languages (e.g. C#, Python, Java or similar)

• Advanced Excel (pivot tables, formulas, dashboards)

• Database management (SQL Server, MySQL, PostgreSQL)

• BI tools (e.g. Power BI, Tableau)

• API development and system integration

• Understanding of manufacturing/automation systems (advantageous)

2. Technical Competencies

• Strong analytical and data interpretation skills

• Systems thinking (understanding end-to-end production and sales flow)

• Problem-solving and debugging capability

• Financial and commercial acumen

3. Behavioural Competencies

• Attention to detail and high level of accuracy

• Ability to work under pressure in a fast-paced environment

• Strong stakeholder engagement across technical and non-technical teams

• Proactive and solution-oriented mindset

• Accountability and ownership

Interested?

Should you meet the above requirements, and be interested in applying, please submit your application to us via Pnet.