Systems Operations Administrator

Reference: ITE008239-EVA-1

Are you passionate about Linux systems, server infrastructure, and troubleshooting complex technical issues? Do you thrive in an environment where uptime, performance, and reliability matter? If so, we have an exciting opportunity for a Systems Operations Administrator (SysOps) to join a dynamic technology team and play a key role in maintaining and supporting a large-scale hosting and infrastructure environment. In this role, you will be responsible for monitoring, maintaining, and improving critical server infrastructure, ensuring optimal performance and availability while working closely with Support and Engineering teams to resolve incidents and deliver operational excellence. Duties & Responsibilities

Key Duties & Responsibilities Systems Monitoring & Availability

• Monitor servers, infrastructure, and production environments to identify outages and performance issues.

• Respond proactively to alerts and investigate potential system concerns.

• Analyse logs and perform structured troubleshooting.

• Assist in maintaining high levels of infrastructure availability and reliability.

Incident & Outage Management

• Investigate and resolve infrastructure incidents and service disruptions.

• Diagnose technical issues and implement appropriate corrective actions.

• Escalate complex incidents to relevant technical teams when required.

• Communicate effectively during outages and track incidents through to resolution.

Server & Infrastructure Administration

• Assist with the administration and maintenance of Linux and Windows server environments.

• Apply system updates, patches, and configuration changes.

• Monitor, test, and maintain backup systems.

• Support the integration of new technologies into existing infrastructure environments.

Security & Operational Controls

• Support infrastructure security initiatives and adhere to access control policies.

• Identify and report vulnerabilities, suspicious activity, or configuration risks.

• Ensure infrastructure changes are properly documented and aligned with best practices.

Technical Support & Collaboration

• Assist internal teams with infrastructure-related issues and escalations.

• Provide technical guidance and feedback to Support and Engineering teams.

• Work collaboratively to resolve complex hosting and infrastructure challenges.

Continuous Improvement

• Maintain accurate technical documentation.

• Identify opportunities for automation and operational efficiencies.

• Contribute to projects focused on improving monitoring, alerting, and infrastructure management processes.

Essential Skills, Experience & Qualifications

• Relevant IT qualification, certification, or equivalent practical experience.

• Hands-on experience with Linux and/or Windows Server administration.

• Good understanding of TCP/IP networking, DNS, HTTP, FTP, email services, and IIS.

• Experience with infrastructure monitoring and incident management.

• Strong troubleshooting and analytical problem-solving skills.

• Exposure to web hosting, datacentre, cloud, ISP, or infrastructure environments is advantageous.

• Certifications such as Linux, Microsoft, CompTIA Network+, Server+, or similar are beneficial.

What We Are Looking For

We are seeking someone who enjoys digging deeper to understand why systems fail and how to prevent future issues. You will be a logical problem solver with a strong sense of ownership, excellent attention to detail, and the ability to remain calm under pressure during critical incidents. The ideal candidate is:

• Proactive and self-motivated

• Technically curious and eager to learn

• Detail-oriented and process-driven

• Collaborative and team-focused

• Passionate about automation and continuous improvement

• Comfortable working in fast-paced infrastructure environments

What Is In It For You?

• Work with modern hosting and infrastructure technologies.

• Gain exposure to large-scale production environments.

• Collaborate with experienced technical professionals.

• Develop your skills through continuous learning and hands-on problem solving.

• Be part of a team that values innovation, reliability, and operational excellence.

Ready to take the next step in your infrastructure and systems career?

Apply Now!

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For more information contact: Evandria Rademeyer Researcher