SYSPRO Administrator

Introduction

Our client, a well-established organisation in the manufacturing and commercial services sector, is looking for a methodical and detail-oriented SYSPRO Administrator to join their team in Bryanston, Johannesburg .

The Role

Reporting to the IT Manager, you will be responsible for the administration, support, optimisation and continuous improvement of the SYSPRO ERP environment across the business.

Duties & Responsibilities

Key Responsibilities

• Administer and maintain the SYSPRO ERP environment across test, development and production environments

• Monitor system performance and support upgrades, patches, backups and disaster recovery

• Manage SYSPRO user accounts, roles, permissions and access controls

• Maintain the integrity of master data, including inventory, BOMs, customers, suppliers, warehouses and routing data

• Provide 1st and 2nd line SYSPRO support and troubleshoot system-related issues

• Liaise with external consultants and service providers where required

• Develop and maintain reports and dashboards using Crystal Reports, SSRS, SQL, Excel and ODBC

• Analyse business processes and identify opportunities for ERP improvements and automation

• Support system upgrades, projects and continuous improvement initiatives

• Support month-end and year-end processes, stock takes and reconciliations

• Manage support tickets within agreed service levels

• Maintain accurate system documentation and procedures

• Provide guidance and training to SYSPRO users where required

Desired Experience & Qualification

Minimum Requirements

• Matric/N3 or equivalent

• Diploma/Degree in IT, Information Systems, Computer Science, Business Systems, Finance/Accounting or a related field would be advantageous

• 3–5 years' experience in SYSPRO ERP administration and support – essential

• Experience within manufacturing, distribution or supply chain would be advantageous

• Strong working knowledge of Microsoft SQL Server

• Sound knowledge of SYSPRO modules, ERP workflows, Crystal Reports/SSRS and data analysis

• Strong troubleshooting and problem-solving ability

• Experience with reporting and data analysis using Excel/SQL

• Basic programming knowledge in .NET, VB or C# would be advantageous

• SYSPRO/ERP certification would be advantageous

• Strong attention to detail and accuracy

• Excellent communication and interpersonal skills

• Ability to support and train users

• Strong organisational and time-management skills

• Customer-focused approach