Switchboard Administrator | Gqeberha

Role Qualification Requirements To be considered for this opportunity, you must have successfully completed Grade 12. This foundational qualification will provide the knowledge and confidence required to manage a variety of administrative and communication responsibilities while maintaining a professional standard of service delivery. This role is suited to an individual who enjoys supporting others and contributing to the efficient running of a busy environment. You should demonstrate the willingness and ability to perform a range of administrative and operational tasks with a reliable, organized, and professional approach. 1-3 years' administrative experience in a healthcare environment or a similar client-focused setting will be required, as it provides valuable exposure to managing enquiries, supporting operational processes, and delivering exceptional service. Most importantly, we are looking for someone who takes pride in their work, values collaboration, and is committed to creating positive experiences for both clients and colleagues. Role Skills Requirements Success in this role requires strong communication skills and a genuine passion for helping others. You are able to communicate clearly, professionally, and respectfully when engaging with clients, visitors, and colleagues, ensuring that information is shared accurately and efficiently. You are comfortable following established procedures and guidelines while maintaining a consistent and dependable approach to your work. You bring strong organisational and time management abilities, allowing you to manage multiple responsibilities, prioritise effectively, and remain calm in a fast-paced environment. Attention to detail is essential, as you will be responsible for maintaining accurate records, processing routine information, and supporting administrative activities that contribute to operational excellence. The ideal candidate is equally comfortable working independently and as part of a team, recognising the value of collaboration while taking ownership of individual responsibilities. Professionalism, accountability, and reliability are reflected in your daily interactions and work ethic. In addition, you possess basic computer skills and are confident using digital systems and technology to support communication, record management, and administrative processes. Role Impact In this role, your contribution extends beyond answering calls and managing administrative activities. You will help create a welcoming and professional environment by ensuring that every interaction reflects care, respect, and service excellence. Through the effective management of incoming calls, message handling, and visitor engagement, you will support meaningful connections between clients, healthcare professionals, and colleagues. Your administrative support will contribute to the smooth functioning of operational processes, ensuring information is managed accurately and activities are coordinated effectively. By maintaining organised records, supporting scheduling activities, assisting with documentation, and collaborating closely with team members, you will play an important role in enabling operational continuity and service quality. You will also contribute to building positive client relationships by handling enquiries with professionalism, discretion, and empathy. Through your commitment to delivering excellent service and sharing accurate information, you will help strengthen trust, enhance engagement, and support the organisation’s reputation. This role offers the opportunity to be part of a culture that values continuous growth, collaboration, accountability, and exceptional service, while making a meaningful difference in the experiences of the people we serve every day. Employment Equity and Diversity At Ampath, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. In line with our Employment Equity goals, we actively encourage applications from individuals across all backgrounds, especially those from underrepresented groups. We believe that diverse perspectives drive innovation and excellence in healthcare, and we are proud to create a space where everyone can thrive. Hours of Work 40 hours per week Work week 5 days You may be requested to work over weekends and Public Holidays Location Gqeberha Closing Date 4 August 2026 at 21:00 Apply now and take the next step in your career with Ampath, where purpose meets possibility. Once you have applied, please keep an eye on your inbox for an email with your next steps in the process.