Support Engineers -Cape Town
Phakisa Group · Cape Town, Western Cape
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- We are currently seeking Support Engineers to join our team. This is a contractor position reporting to the Operations department. Ideal candidates will be responsible for providing technical support and assistance to internal and external stakeholders.
Duties and Responsibilities: Requirements & Minimum Qualifications:
- National Matric Certificate completed
- Comptia A+ or N+ certification international is essential
- Proficiency in network infrastructure technologies, encompassing Microsoft operating systems, hardware, software, antivirus, and backup technologies
- Proficiency in internet and email connectivity methodologies, including routing
- Strong technical aptitude with exceptional fault-finding and problem-solving skills
- Fluency in both English and Afrikaans, facilitating effective communication
- Customer-centric approach with exemplary written and verbal communication abilities
- South African citizenship with a valid Identification Document
- Possession of a valid Driver's License and access to own vehicle is essential
- Residency in Pretoria, Johannesburg, or surrounding areas
- Demonstrated commitment, professionalism, reliability, and ethical conduct
Additional Qualification Requirements & Experience
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Microsoft 365 Certified: Enterprise Administrator Expert
- 1+ years of extensive experience in desktop, cloud, and network infrastructure support
- Familiarity with VOIP systems is preferred
- Prior experience in Network Support is beneficial
- Previous exposure to Cybersecurity practices is advantageous
- Minimum Requirements: CompTIA A+/N+