Support Consultant
Phoenix Recruitment · Pretoria, Gauteng
Posted 2 November 2026
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Start free — we apply for you →- Software Company providing all-in-one property management solutions (PMS) to the hospitality industry based in Pretoria East is looking for a Support Consultant with a strong hospitality background.
- We are looking for a young dynamic and experienced support consultant.
Duties
- Technical support (telephonic / in writing)
- Training (should be comfortable dealing with people in English and Afrikaans)
- Traveling to clients including to Mozambique, Botswana
- Installation and demonstration of the Company's products
- General administrative duties (filing, logging calls, testing new development etc.)
- Conducting and demonstration excellent telephonic etiquette at all times.
Requirements
- Grade 12
- A formal hospitality qualification will be an advantage
- Experience in reservations, point-of-sale, inventory, and accounting in the hospitality industry is mandatory.
- Own transport
- Fluent in Windows and Excel software
- Excellent written and verbal English communication skills
- Good people skills
- Financial knowledge would be advantageous
- Good administrative skills
- Ability to work in a team environment
- Must be able to work under pressure and juggle multiple tasks
- Problem solving and decision-making capabilities
- Outstanding organizational and interpersonal skills
- High standards of customer service and commitment to customer satisfaction
- High levels of integrity, honesty and compassion