Supervisor I [Regional Hub Manager I]

Are you a strategic leader who thrives on driving growth, inspiring teams, and optimizing retail execution? We are seeking a dynamic Regional Hub Manager to lead our regional operations and deliver key client performance indicators across retail environments. In this role, you will be responsible for driving sell-out performance, growing brand market share, maintaining retail assets, and building high-value relationships with store owners and retail executives. You will bridge operational excellence with strategic leadership—managing field teams, optimizing resources, and executing innovative commercial strategies. Key Responsibilities & Deliverables 1. Commercial Growth & Sell-Out Execution Drive Regional Sales: Break down sales targets per store, brand, and LSM into actionable increments for field teams. Optimize Product Performance: Analyze fast vs. slow-moving inventory to maximize forward share and stock turnover. Promotional Execution: Plan, negotiate, and execute targeted promotions, ad-hoc deal mechanics, and local trade initiatives. Stock & Space Management: Negotiate floor and shelf space based on rate-of-sale, identify cross-merchandising opportunities, and oversee returned or damaged goods workflows. Pricing & Market Health: Monitor in-store pricing integrity and quickly address anomalies with store owners and client stakeholders. 2. Promotional & POP Excellence Campaign Rollout: Facilitate regional promotional grids within agreed timelines and oversee POS material setup. Planogram Compliance: Ensure brand flow, planograms, category positioning, and overall shelf health adhere to client standards. Competitive Intelligence: Track competitor innovations, campaigns, and pricing strategies, providing actionable feedback to leadership. 3. Regional Operations & Data Insights Data-Driven Strategy: Leverage handheld system data and retail mapping to analyze trends, resolve red-flag issues, and build corrective growth strategies. Auditing & Compliance: Conduct regular store audits and host weekly operational meetings to align field performance with quality standards. Reporting: Compile daily, weekly, and monthly operational reports for internal and client leadership. 4. Stakeholder & Client Engagement Relationship Management: Build strong, trust-based relationships with store managers, key account personnel, and client representatives. Strategic Communication: Facilitate regular review meetings and present updates on key metrics (ROS, promotions, stock levels, competitor activity). 5. Asset, Expense & Budget Control Financial Stewardship: Manage discretionary budgets to deliver optimal ROI, while auditing operational expenses (fuel, vehicle maintenance, cellular, and travel). Asset Integrity: Maintain an accurate monthly asset register and enforce company policies across all assigned tools and equipment. Governance: Ensure full scorecard compliance and manage administrative functions including leave, remuneration inputs, and expense reviews. 6. People Leadership & Talent Development Team Leadership: Build and guide high-performing, accountable field teams aligned with client objectives. Performance & Talent: Oversee end-to-end people management—recruitment, induction, regular performance appraisals, coaching, and succession planning. Field Execution: Establish structured call cycles, drive platform uploads (MCS/data capture), and facilitate product knowledge training. Culture & Inclusion: Drive a performance-focused culture, support Employment Equity initiatives, and conduct formal disciplinary procedures when required. Key Competencies Strategic & Critical Thinking: Exceptional analytical, problem-solving, and decision-making capabilities. Leadership & Influence: Proven team leadership, coaching, and stakeholder management skills. Operational Agility: Highly organized with strong planning, prioritization, and change-management skills under pressure. Results-Oriented: A track record of driving performance, quality excellence, and detail accuracy. Emotional Maturity & Resilience: High adaptability and stress tolerance in fast-paced retail environments.