Student Support Team Leader
Executive Placements · North Riding
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Start free — we apply for you →Key Responsibilities
- Supervise and mentor a team of student support administrators and advisors.
- Oversee the delivery of student support services, ensuring responsiveness and professionalism.
- Monitor student engagement, academic progress, and well-being, and implement early intervention strategies.
- Coordinate orientation, onboarding, and retention initiatives.
Requirements
Education
- Bachelors degree (NQF Level 7) in Education, Psychology, Administration, or a related field.
- Postgraduate qualification (advantageous).
Experience
- 46 years in student support or academic administration.
- At least 2 years in a supervisory or team leadership role.
- Experience in a private higher education institution preferred.
Skills & Competencies
- Strong leadership and team management skills.
- Excellent interpersonal and conflict resolution abilities.
- High-level administrative and organizational skills.
- Proficiency in student information systems (e.g., ITS, Moodle) and Microsoft Office.
- Ability to work under pressure and manage multiple priorities.
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