Store Supervisor -North Coast
Talented Recruitment Specialists · Pinetown, KwaZulu-Natal
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Start free — we apply for you →- Pinetown - We're seeking an experienced Retail Supervisor to take full ownership of store operations, driving profitability, leading a high-performing team, and delivering exceptional customer experiences while achieving key sales and operational goals.
Duties & Responsibilities
- Full responsibility for store performance, sales, and profitability
- Drive and exceed store sales targets, KPIs, and operational goals
- Lead, mentor, and develop store teams including junior managers and supervisors
- Oversee daily store operations and ensure operational excellence
- Implement and maintain strong visual merchandising standards
- Manage stock control, stock levels, and shrinkage prevention
- Analyse sales reports and implement strategies to improve performance
- Ensure outstanding customer service and brand experience
- Manage staffing, scheduling, performance reviews, and disciplinary processes
- Handle escalated customer queries and resolve complex issues
- Ensure compliance with company policies and retail standards
Requirements
- Grade 12 / Matric essential
- 2–3 years clothing retail experience clothing retail essential
- MUST have 2–3 years experience as a Supervisor
- Strong sales ability and target-driven mindset
- Good leadership and communication skills
- Ability to work retail hours, including weekends and public holidays
- Customer-focused with strong problem-solving skills