Store Supervisor- Key West Shopping Centre

Job Description

• homechoice is a leading South African homeware retailer. For over 40 years we've helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The Store Supervisor supports the Showroom Manager in delivering strong sales performance, operational excellence, and compliance within the showroom. The role focuses on day-to-day execution, administration, internal controls, and supervision of frontline activities to ensure policies, procedures, and standards are consistently applied.

What you will love doing in this role

Sales Support & Showroom Productivity

• Support the Showroom Manager in driving sales performance and showroom productivity.
• Ensure daily sales activities are executed in line with targets and promotional priorities.
• Monitor floor activity to ensure staff visibility, engagement, and adherence to selling standards.
• Assist in the execution of promotions, campaigns, and product changes as instructed.

Operational Execution & Internal Controls

• Coordinate and manage administrative procedures and operational processes in line with policies, SOPs, and legal requirements.
• Ensure showroom processes inventory, receiving, frontline operations, and administration are followed consistently.
• Conduct routine checks to identify risks, non-compliance, or process gaps and escalate to the Showroom Manager.
• Support the implementation and tracking of corrective action plans.

Stock Management

• Support efficient stock control to ensure the right stock is available at the right time.
• Oversee daily receiving, scanning, storage, and movement of stock in line with procedures.
• Conduct and support cycle counts, stock counts, and stocktakes as required.
• Monitor and report stock variances, damages, and risks timeously.
• Ensure stockrooms are organised, clearly labelled, and maintained to company standards.

Cash Handling & Risk Control

• Ensure cash handling procedures are executed accurately, including counting, reconciliation, and safe management.
• Assist with monitoring cash flow between POS, safes, and banking processes.
• Investigate and report cash discrepancies, counterfeit risks, and variances to the Showroom Manager.
• Support actions to reduce cash exposure and mitigate security risks.

People Supervision & Training Support

• Supervise daily activities of showroom staff, ensuring adherence to policies and procedures.
• Support onboarding and induction by ensuring documentation, training attendance, and sign-offs are completed.
• Reinforce training on internal controls, operational standards, and risk awareness.
• Provide guidance and on-the-job coaching to improve efficiency and compliance.

Reporting & Administration

• Compile and submit accurate operational, stock, and compliance reports as required.
• Maintain accurate records and documentation to support audits and governance reviews.
• Escalate operational issues, risks, or trends timeously to the Showroom Manager.

Health, Safety & Compliance

• Ensure compliance with health and safety regulations and company standards.
• Conduct routine checks to identify hazards or risks and escalate appropriately.
• Promote a safe, compliant, and disciplined working environment.

What you'll need to do this role

• Minimum of 5 years' experience in a retail environment.
• Minimum of 3 years in retail administration or operations.
• Grade 12 / Matric / NQF Level 4 minimum requirement.
• Strong understanding of stock, cash handling, and internal control processes.
• Strong computer literacy and ability to work on retail and reporting systems.

What we will love about you

• Strong attention to detail with a compliance-focused mindset.
• Organized, disciplined, and process driven.
• Confident communicator with the ability to escalate issues appropriately.
• Ability to work independently while supporting a broader team.
• Resilient, adaptable, and able to operate in a fast-paced retail environment.
• Clear credit and criminal record.

Closing Date 21 August 2026