STORE MANAGER - RETAIL
Imforce Consolidated · Durban, KwaZulu-Natal
Posted 6 October 2026
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Experienced Store Manager | Retail Operations | Team Leadership | Customer Excellence
Duties & Responsibilities
- Manage daily store operations to ensure efficient and profitable performance.
- Lead, supervise, and motivate store staff to achieve sales and service targets.
- Monitor sales performance and implement strategies to drive revenue growth.
- Deliver excellent customer service and resolve customer complaints professionally.
- Oversee stock control, inventory management, and replenishment processes.
- Conduct regular stock counts and minimise stock losses and shrinkage.
- Manage cash handling, banking procedures, and daily reconciliations.
- Ensure visual merchandising and store presentation meet company standards.
- Recruit, train, coach, and develop team members.
- Prepare staff schedules and manage attendance and productivity.
- Monitor compliance with company policies, health and safety standards, and operational procedures.
- Analyse store reports and prepare performance feedback for management.
- Coordinate promotions and marketing activities to maximise store performance.
- Maintain security procedures and safeguard company assets.
- Build strong relationships with customers and encourage customer retention.
Desired Experience & Qualification
Grade 12 / Matric
Minimum 3-5 years - retail experience
Drivers Licence
Age 28 - 35
Package & Remuneration
R 12 000 - 00