Store Manager - Clothing Retail Industry - Somerset West, Cape Town

Opportunity Available!!!

Our  Clothing Retail client  is currently looking for a  Store Manager  based in  Somerset West, CT

Requirements

• Matric

• 3-5 years experience as a Store Manager

• Proven track record of driving store sales and overachieving on targets

• Trading hours: 09h00 – 19h00

• Hours are 195 per month

• Team: 5 employees

Technical Outputs (What)

Manages all store management responsibilities

• Achieves the store's sales plan, promotes and manages turnover in order to achieve targets set

• Manages all administration tasks and ensures that the store is prepared for a store audit by the Area Manager (consistent results over 90% are expected)

• Manages in-store expenses and ensures that spending is controlled within the expense budget

• Keeps petty cash records and applies for reimbursements in due time

• Conducts morning sales meetings to discuss sales performance with all staff

• Attends management training sessions

• Conducts daily and weekly sales reviews with the Assistant Store Manager to discuss methods of extending the store and the improvement of all service levels

• Sets individual daily, weekly and monthly targets for staff and reviews these regularly

• Completes cash-ups and banking accurately and in good time

• Ensure cash deposit slips are mailed through to Head office on a daily basis

• Fully understands all criteria in the Operations Manual and manages the store according to the Operations Manual Procedures

• Performs weekly back-ups of shop electronic info onto the flash drive provided

Manages all staff management responsibilities

• Manages staff in accordance with the procedures contained in Operations and HR file

• Completes staff scheduling within the store's salary budget (public holidays included)

• Conducts staff succession planning and performance appraisals on a regular basis and ensure that staff files are kept up-to-date

• Together with the Assistant Manager, provides weekly staff training on product, customer service, multiple sales, merchandising, store discipline, policies and security

• In conjunction with the Area Manager, participates in the recruitment of all store staff

Ensures that the store provides great customer service

• Maintains good customer service skills, i.e. make customers a priority, greet customers and offer assistance, make conversation and establish the customer's needs

• Promotes sales and assists the store in achieving sales targets

• Coaches new members of the team on how they can improve their customer service abilities

• Shares information with customers to educate them about the products on offer

• Responds quickly to meet customer needs and resolve problems within the boundaries of store procedures

• Operates the Point of Sale System according to company policy and procedure

Maintains excellent merchandising standards

• Maintains the visual merchandising standards within the store in accordance with the Visual File and regular Visual Directives

• Conducts general store housekeeping to ensure that all areas are kept neat and tidy and that all fixtures are in good working order

Manages stock control and store security

• Remains alert at all times to ensure the security of the store, staff and merchandise

• Maintains pilferage control levels of less than 0.5% of turnover

• Manages all risk transactions on a daily basis

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.